Manager of Software Engineering, Spring Health
Agentic Care
$159.1-213.6k
+ Stock options
2-3 days a week in office
Personalised mental healthcare
Be an early applicant
Personalised mental healthcare
1001+ employees
Be an early applicant
$159.1-213.6k
+ Stock options
2-3 days a week in office
1001+ employees
Company mission
To eliminate every barrier to mental health.
Role
Who you are
- Passion for mental health and building products that materially improve clinical outcomes and access to care
- Experience with the AI product lifecycle: context engineering, function/tool calling, RAG pipelines, safety/guardrails, evals
- 1+ years of experience managing and leading a high-output engineering team building user-facing products
- 6+ years of experience building and scaling systems as an individual contributor
- Organizational leadership experience, including collaborating with executive leadership
- Excellent communication skills, both verbal and written
- Proven success mentoring teams of senior engineers over multi-quarter or multi-year projects
- Strong commitment to understanding and advocating for users’ needs, crafting exceptional product experiences
- Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. If this role excites you, we encourage you to apply.
Desirable
- Track record building and managing teams that shipped 0→1 AI-powered products (LLM apps, agents, copilots) in production
- Experience in high-growth startup environments
- Healthcare/clinical tech experience, building user-facing products that focus on evidence-based solutions
- Adept at prioritizing business objectives, creating new areas of investment, anticipating risks, and providing deep technical expertise
- Experience leading distributed teams across time zones
What the job involves
- Reporting to the Director of Engineering, Care Delivery, you will build and lead a new team that delivers agentic AI experiences that make the care journey adaptive, and accessible for everyone - empowering both patients and providers
- You’ll partner with product, design, clinical leaders, data science, and AI/ML platform teams to create safe, measurable, and delightful end-to-end care experiences. In this high-visibility role you’ll shape the technical strategy, define the roadmap, and drive execution to transform mental healthcare with responsible, production-grade AI
- Build and lead a zero-to-one team of full-stack and Applied AI engineers to ship member- and provider-facing agentic experiences
- Collaborate closely with product, design, clinical experts and AI platform teams to define and drive the technical vision and roadmap for Agentic Care
- Recruit, onboard, and mentor engineers; foster a mission-driven culture centered on velocity, ownership, and high safety/quality bars for AI features
- Develop your team through regular one-on-ones, mentorship, and constructive feedback
- Ensure operational excellence: SLOs/SLIs, on-call and incident management, observability, tech debt management, and developer experience
- Drive execution across teams and organizations, aligning initiatives with broader clinical and strategic priorities
- What success looks like in this role
- Launch an agentic care experience within the first quarter, with measurable impact
- Delight both members and providers with market-leading usability and satisfaction (CSAT > 4.5 for each audience)
- Hire and grow a diverse founding team, develop future leaders, and cultivate a culture of ownership, empathy, and purposeful innovation
- Evaluate the tradeoffs to unlock rapid iteration, while allowing for future scalability and seamless integration with the broader Spring Health ecosystem
- Elevate engineering excellence by fostering an environment that values ownership, collaboration, and purposeful innovation
Our take
Large companies often provide employees with mental health services, but small businesses find it challenging to offer similar support. Additionally, existing support systems are usually generalised, failing to deliver the personalised mental healthcare that individuals need. To address this gap, Spring Health has developed AI-driven tools for employers to create tailored mental wellness plans for their employees, including treatment options, daily routines, and medication plans based on individual data.
Spring Health has recently expanded its services to the family and pediatric space through the acquisition of Weldon, offering mental wellness guidance to parents. This expansion includes chats with therapists, social workers, and parenting coaches, as well as group support with other parents and access to educational content. By focusing on personalised care, Spring Health aims to enhance mental wellness support for families alongside its existing employee services.
The behavioural health market is projected to grow to $242B by 2027. While many solutions prioritise fast access to therapy or meditation, Spring Health differentiates itself by emphasising the right type of care for each individual. With substantial funding raised, Spring Health is well-positioned to continue its innovative approach to mental health services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2024
$100m
SERIES E
Apr 2023
$71m
LATE VC
Total funding: $465.1m
Company benefits
- Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
- 10 allocated sick days per year
- Flexible paid time off in addition to 12 paid holidays throughout the year
- Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management
- Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge
- 4-4.5 months of fully paid parental leave
- Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
- Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively
- On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
- Employer sponsored 401(k) match of up to 2% after 90 days of employment
- Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
- Focus Fridays: no meetings, no distractions, just time for you to get work done
- Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members
- Up to $1,000 Professional Development Reimbursement per calendar year
- $200 per year donation matching to support your favorite causes
Company HQ
Flatiron District, New York, NY
Leadership
Adam Chekroud
(Co-Founder & President)Previously President of The Oxford Guild Business Society for 2 years and Researcher at FMRIB Centre - University of Oxford for 1 year.
April Koh
(Co-Founder & CEO)Previously Chief Product Officer & Co-Founder at Spylight for 1 year. Also worked in the Product Management Department at Shazam for 5 months.
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