Product Designer, Freddie's Flowers
Office located in Battersea, London
Flower subscription service
Open for applications
Flower subscription service
101-200 employees
Open for applications
Office located in Battersea, London
101-200 employees
Company mission
To change the world of flowers, and to change the world with flowers.
Role
Who you are
- The ideal candidate will have a holistic approach to product design, and a portfolio that covers both UX and UI processes
- Proven experience as a Product Designer, with a strong portfolio showcasing your product thinking and customer-centered design approach
- Demonstrated strong product thinking, with the ability to understand user needs, connect design to business goals, and contribute strategically to product vision
- Expertise in UX/UI design, with proficiency in Figma and other relevant design tools
- A solid understanding of aesthetics, colour theory, typography, and visual hierarchy
- Familiarity with HTML, CSS, and JavaScript is a plus, enabling effective collaboration with developers
- Strong research and analytical skills, with the ability to conduct user and competitor research and analyse data
- Excellent communication and presentation skills, with the ability to clearly articulate and explain your ideas
- A collaborative and adaptable mindset, with the ability to work effectively in a fast-paced environment
- Results-driven with a proven track record of delivering solutions that enhance business KPI
What the job involves
- Freddie’s Flowers have an exciting opportunity for a Mid-weight Product Designer (UX/UI) to join our Product Team. You will be working closely with our Senior Product Designer to help drive the Product Design that our customers use to discover, experience and share the joy of flowers
- Design & Prototyping:
- Translate product requirements and user needs into innovative design concepts and solutions
- Deliver high-quality mockups and prototypes for web and mobile using Figma and other relevant tools
- Maintain and improve our internal design systems, ensuring consistency and efficiency
- Create and document new design components, patterns, and guidelines
- User-Centric Approach:
- Champion the voice of the customer throughout the design process
- Perform customer research and market analysis, gathering feedback and analysing data to inform design decisions
- Develop user flows, journey maps, and information architecture to define the user experience
- Collect and analyse user feedback from various sources, including customer support tickets, app reviews, and social media
- Collaboration & Communication:
- Participate in brainstorming sessions and design workshops to generate creative ideas
- Present wireframes, mockups, and prototypes to cross-functional teams and senior stakeholders, clearly articulating and explaining your design decisions
- Coordinate with product engineers to help translate designs into functional digital products
- Support Product and QA to test functionality and provide feedback to ensure correct implementation of UX/UI
- Strategic Thinking:
- Identify and define key user problems and business opportunities
- Evaluate design solutions against business objectives, user needs, and technical constraints
- Utilise product analytics, user research data, and market insights to inform design decisions
- Identify potential design risks and challenges early in the development process
Salary benchmarks
Our take
Freddie's Flowers is a UK-based flower subscription service, founded with the vision of offering customers regular, seasonal blooms without the inconvenience of constantly reordering. Setting itself apart in the market, Freddie's Flowers goes the extra mile in delivering weekly boxes of freshly cut, seasonal flowers and providing customers with expert guidance on arranging each bunch to maximise their beauty and potential.
At the heart of Freddie's Flowers' success lies its customer-centric approach. Unlike traditional flower subscription services, it offers a no-commitment model, giving customers the freedom to decide when they want to receive flowers. This flexibility has garnered the company a loyal and satisfied following, as it continues to prioritise customers' needs and preferences.
Freddie's Flowers successfully launched in Germany in 2020 but saw slow progress in the Netherlands and California in 2023. However, with its dedication to delivering joy and beauty through flowers, Freddie's Flowers continues to make a lasting impact in the UK floral industry, even if its seeds further afield have not yet bloomed.
Freddie
Company Specialist at Welcome to the Jungle
Insights
35% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2021
$60m
LATE VC
Nov 2020
$5m
EARLY VC
Total funding: $65m
Company benefits
- Option to buy extra holiday days
- Discounted flowers for friends/family
- Hybrid working
- Learning anddevelopment support
- Cycle to work scheme
- Employee assistance programme
- Discounted Class Pass
- Discounted Class Pass
- Health and wellbeing sessions with The Mind Clinic
- Team socials and events
- An abundance of organic snacks
Company HQ
Nine Elms, London, UK
Leadership
Freddie Garland
(Founder)Previously Head Of Direct Sales at Abel and Cole for 3 years.
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