Head of National Accounts, Lending Club

• 10+ years of B2B sales or business development experience, including experience across inside and outside sales environments
• Bachelor’s degree or higher in a related field; or equivalent combination of education and work experience
• 5+ years of National Account sales experience with demonstrated success managing complex enterprise relationships
• Proven track record of delivering revenue growth through both new business acquisition and organic account expansion
• Strong strategic and analytical capabilities with the ability to identify market opportunities, prioritize high-impact opportunities, and translate insights into action
• Strong commercial judgment and experience navigating complex enterprise sales cycles, negotiations, and partnership agreements
• Ability to build trusted relationships and influence stakeholders at all levels of an organization, including senior and executive decision-makers
• Excellent written, verbal, negotiation, and presentation skills
• Ability to operate effectively across cross-functional teams and influence outcomes without direct authority
• Comfortable traveling nationally 30–40%, including overnight travel and occasional weekends
• You understand how to apply AI to complex business development work to improve research, account strategy, analysis, and execution. You use it thoughtfully to unlock better outcomes while maintaining a high bar for data integrity, confidentiality, and where human judgment matters most
• Time Zone Requirements: Local hours (PT, MT, CT, ET)
• While the position will primarily work local hours, Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary
• Monthly travel to San Francisco. As needed travel to other Happen Bank offices, national accounts, conferences, etc. Happen Bank will cover your travel-related expenses

Desirable

• Happen Bank is looking for a Head of National Accounts Director – Home Improvement to drive national account growth within our Home Improvement business, with an initial focus on Windows & Doors
• In this role, you’ll identify, acquire, and expand high-value enterprise relationships across manufacturers, distributors, private equity-backed platforms, multi-location brands, and other large home improvement operators
• You’ll combine strategic market development with hands-on business development, using market and competitive insights to identify opportunities, build enduring executive relationships, and grow incremental sales volume
• You’ll also partner closely with our Partnerships team and cross-functional stakeholders to strengthen Happen Bank’s value proposition and expand our position in priority Home Improvement verticals
• National Account Growth & Acquisition:
• Define and execute the national account growth strategy for assigned Home Improvement verticals, identifying and prioritizing high-value enterprise opportunities using market data, customer insights, and competitive intelligence
• Build and manage a qualified pipeline of manufacturers, distributors, private equity-backed platforms, national dealers, multi-location brands, and other strategic prospects through direct and channel partner opportunities
• Lead complex enterprise sales cycles from prospecting and discovery through solution development, negotiation, contracting, onboarding, and launch
• Build trusted relationships with executive and operational decision-makers, using a consultative approach to understand financing needs and position Happen Bank as a differentiated solution
• Account Expansion & Performance:
• Own and expand strategic National Account relationships, building relationships across multiple levels of the client organization and identifying opportunities to increase utilization, sales volume, product adoption, and long-term partnership value
• Lead partner training, business reviews, and ongoing performance discussions, ensuring clients receive timely and relevant information and maintaining clear communication throughout the relationship
• Monitor account performance against contractual terms and commitments, proactively identifying discrepancies and leading actions to address performance gaps while protecting the partner relationship and Happen Bank’s business interests
• Serve as the primary commercial point of contact when complex partner issues arise, coordinating across internal teams to drive timely resolution and communicate clearly with the client
• Maintain disciplined pipeline and opportunity management, forecasting, and performance reporting using CRM, analytics, and AI-enabled tools where appropriate
• Market & Sales Leadership:
• Develop relationships with relevant industry associations and represent Happen Bank at conferences, trade shows, and other industry events
• Monitor market and competitive trends and translate insights into recommendations that strengthen Sales and Marketing strategy, product positioning, and go-to-market execution
• Serve as a subject-matter expert in business development discussions, identifying and prioritizing enhancements and opportunities that strengthen Happen Bank’s value proposition, revenue growth, and market share
• Provide strategic leadership and expertise across the broader sales organization, helping teams pursue complex opportunities and improve business development effectiveness

• For select roles and locations, candidate interviews may be recorded, transcribed and summarized by tools such as artificial intelligence (AI) to assist our hiring managers with the application process
• You will have the opportunity to opt out of recording, transcription, and summarization prior to any scheduled interviews. We will not discriminate against you if you choose to opt out
• We will delete any recording of your interview promptly but in no event later than 30 days after making a hiring decision