Technical Account Manager, Hasura
$160-200k
Offers bonus and ESOPs
Data API development platform
Be an early applicant
Data API development platform
101-200 employees
Be an early applicant
$160-200k
Offers bonus and ESOPs
101-200 employees
Company mission
To make data access fast, secure and scalable.
Role
Who you are
- Experience in AI transformation and a solid understanding of LLM and the larger AI ecosystem
- API and custom data integration experience in a Hybrid or SaaS environment
- Technical debugging: log analysis, code analysis, end-to-end transaction tracing
- Networking expertise: a deep understanding of networking, including cloud and on-premise
- Strong services and delivery experience, working across multiple projects at once
- Hands-on experience with cloud and database technologies: Google Cloud Platform (GCP), Google Cloud SQL, Amazon Web Services (AWS), Microsoft Azure/SQL Server, Snowflake, MongoDB, and/or Oracle (MySQL), etc
- Security & audit experience: able to fully understand the technical and audit framework of the product and represent it with customer security & audit stakeholders
What the job involves
- Hasura is seeking an experienced Technical Account Manager to be a go-to technical advisor for our Enterprise and Strategic customers post-sale, leading them through complex architecture and integration as they adopt Hasura and PromptQL
- You’ll play a hands-on role in designing and implementing scalable solutions that fit seamlessly into their enterprise systems
- More than just completing technical onboarding, you are a true business partner that will help customers navigate their AI transformation,unlocking the full potential of their data using AI and driving real business outcomes with PromptQL at the core
- Act as our largest customer’s primary technical advisor, driving long-term architectural success and innovation
- Partner with customers to implement PromptQL into their existing enterprise environment and drive towards desired business outcomes
- Define and own a comprehensive delivery plan across all workstreams
- Identify and unlock new opportunities for Hasura to drive impact across the customer's broader business
- Provide hands-on training and technical guidance to customer teams, enabling them to confidently manage, support, and scale Hasura internally
- Collaborate closely with Sales and Customer Success to align technical roadmaps with business objectives
- Take the lead on diagnosing, troubleshooting, and resolving technical issues quickly and effectively, keeping the customer’s success front and center
- Proactively identify, assess, mitigate, and escalate as needed, potential risks that could impact the success of the customer’s adoption of PromptQL
- Work with Product and Engineering teams to share feedback and shape future improvements that enhance the customer experience and deepen PromptQL adoption
- Contribute to the Hasura technical community by sharing insights and collaborating with peers, Product, and Engineering to elevate customer success across the board
Our take
Hasura delivers a development toolkit to speed up the production of data-led APIs. According to the company, data and APIs are "key to the success of the modern enterprise", but developing them can prove tedious and time-consuming. To combat this, Hasura automates much of the process, allowing app teams to focus on building other features.
The company's data API platform encompasses a range of tools, such as a declarative authorization engine (for securing data), performance optimisation features, and full monitoring. It can be deployed as either a fully managed Hasura Cloud service or the self-hosted Hasura Enterprise Edition, giving it the versatility to serve a wide range of clientele.
Hasura has gained widespread popularity and has good funding to back itself as it explores further development and expansion. Most recently, it announced key innovations in its Data Delivery Network (DDN), improving access, governance, and integration across domains. These updates position Hasura to meet the rising demand for AI-driven solutions and help businesses overcome data challenges as they adopt GenAI and other advanced technologies.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2022
$100m
SERIES C
Sep 2020
$25m
SERIES B
Total funding: $136.5m
Company benefits
- Remote & hybrid work environment: Our team is spread across multiple countries, allowing for remote work or in-person collaboration at our office spaces in San Francisco and Bangalore. We believe in a flexible work model that considers individual preferences and promotes effective teamwork
- Self-Care Fridays: We offer the second Friday of every month as a day off. This time allows our team members to engage in activities that rejuvenate and recharge them personally.
- Equipment and learning allowance: We have equipment and learning budgets to ensure that our employees have the necessary tools and resources to succeed in their roles. We invest in their growth and development by facilitating access to relevant learning opportunities
- Donation Matching: We have an annual donation matching fund to encourage and enhance team member donations to global organizations working towards equality & equity
- Flexible timings & PTO: Because of our asynchronous ways of working, our team members have the freedom and flexibility to set their work schedules ensuring adequate support and team coverage. This flexibility enables a healthy work-life balance, complemented by generous paid time off (PTO) options
Company HQ
South Beach, San Francisco, CA
Leadership
Tanmai Gopal
(Co-Founder & CEO)Previously the co-founder of 34 Cross, a product development company.
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