Compliance Analyst, Empower Finance
$70.7-83.2k
+ Equity
Credit health & financial management app
Be an early applicant
Credit health & financial management app
101-200 employees
Be an early applicant
$70.7-83.2k
+ Equity
101-200 employees
Company mission
To expand access to fair credit to give anyone in the world the opportunity to improve their financial security and mobility.
Role
Who you are
- 2+ years of compliance or related experience in financial services or fintech
- Strong analytical and critical-thinking skills
- Exceptional organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to collaborate cross-functionally and build relationships across teams
- Self-starter mindset with a proactive approach to problem-solving
- Bonus: Data analysis, experience in preparing legal/compliance correspondence, knowledge of financial compliance marketing regulations
What the job involves
- As a Compliance Analyst at Empower, you’ll be integral to ensuring our products, processes, and customer interactions meet the highest regulatory and compliance standards. This role involves collaborating across teams and contributing to key compliance functions, including complaints management, marketing reviews, compliance issue management, audit requests, and more.
- Your attention to detail, proactive approach, and analytical mind will help Empower build trust with our customers and partners while fostering an innovative culture of compliance
- Review complaints received by Customer Support and identify systemic issues that lead to complaints
- Provide actionable feedback to internal teams like Customer Support and Product, and relevant trend analysis to Empower’s Leadership Team
- Following complaint investigation, draft clear, concise responses to regulatory complaints
- Review marketing materials to ensure adherence to Empower’s internal standards
- Provide ongoing guidance to Empower’s Marketing team to maintain clarity and consistency
- Collaborate with stakeholders to escalate and resolve compliance concerns
- Identify compliance issues raised by Product, Engineering, and Customer Support teams
- Document detailed issue description, root cause, corrective action, and status updates for issues
- Support the execution of Empower’s Issue Management Program
- Empower is a fast-growing company, expanding into new markets and diversifying its product offerings. This role offers dynamic opportunities, with additional responsibilities aligned to your skills, expertise, and interests as the company evolves
Our take
An individual’s credit score greatly influences their life, affecting their ability to rent, receive loans, buy a house, and access affordable interest rates. But you have to have credit to build credit, leaving a lot of people in a catch-22 situation. Empower is a mobile-only app that makes credit more inclusive and accessible, helping customers achieve their credit health goals regardless of their credit history (or lack thereof).
Though other FinTech companies such as Mint or Personal Capital also offer impressive financial tracking for their customers, Empower’s comprehensive set of personal finance features including cash advance and automatic savings offerings make it a better choice for people who want to use a single app to manage their finances.
By empowering people to take control of their money through its range of financial services, Empower is working to break the cycle of paycheck-to-paycheck living. Backed by Blisce, Defy Ventures and Quiet Capital, the company has been significantly growing its revenue in recent years and was recognized in the 2022 Inc. 5000 list of the fastest-growing companies in the US.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
45% employee growth in 12 months
Trustpilot (1.9)
Company
Funding (last 2 of 3 rounds)
Sep 2022
$75m
LATE VC
Mar 2020
$20m
SERIES A
Total funding: $99.5m
Company benefits
- Generous equity package
- Full healthcare benefits
- Unlimited personal vacation
- Technology expense reimbursement
- Work from anywhere
Company values
- Great Expectations - We come up with bold, audacious goals for ourselves and go all out for impact
- Owner Mindset - We give every employee latitude to act independently, make smart choices, and move the business forward
- Spirited Debate - We love skeptics and seek counter opinions to challenge our personal assumptions and expand our view
- Customer Obsession - We listen to understand, empathize, and create a memorable and rewarding experience for our community
- Inclusive Collaboration - We believe diverse teams make the best decisions — and strive to give diverse voices a seat at the table
- No Jerks Allows - We value our relationships and take the time to build trust and connection and communicate respectfully
Company HQ
Mission District, San Francisco, CA
Leadership
Warren Hogarth
(CEO)Previous Partner at Sequoia Capital and is an Early Investor/Company Builder for multiple companies.
Justin Ammerlaan
(CTO)Founder of Ammerlaan Initiatives and Co-Founder of White Room Trading. Previously worked as a Senior Software Engineer at SDM and a Technical Architect at Fujitsu.
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