Product Marketing Manager, Taktile

Customer Lifecycle

Salary not provided

Mid and Senior level

New York

Tuesdays & Thursdays in office

2 days a week in office (Manhattan, NYC)

Decision platform for banks and fintechs

Open for applications

Decision platform for banks and fintechs

101-200 employees

FintechCredit ScoringB2BArtificial IntelligenceEnterpriseBig dataMachine LearningFinancial ServicesSaaSCloud Computing

Open for applications

Salary not provided

Mid and Senior level

New York

Tuesdays & Thursdays in office

2 days a week in office (Manhattan, NYC)

101-200 employees

FintechCredit ScoringB2BArtificial IntelligenceEnterpriseBig dataMachine LearningFinancial ServicesSaaSCloud Computing

Company mission

To empower decision makers worldwide to make smarter and safer decisions at scale.

Job

Company

Role

Who you are

4-7 years of professional experience, preferably in product marketing within a B2B SaaS organization
Industry experience in Fintech, Finance, or B2B SaaS
Proven ability to collaborate effectively with customer-facing teams
Strong skills in strategic thinking, storytelling, and creating impactful marketing assets
Ability to work in-person at our downtown Manhattan on Tuesdays & Thursdays

What the job involves

As the new Product Marketing Manager, Customer Lifecycle you will play a crucial role in establishing value propositions for our customer base.. Your primary focus will be on driving the platform engagement of our existing customers
Drive product marketing initiatives to boost customer adoption, engagement, retention, and advocacy
Gather customer insights to refine product positioning and roadmap strategies
Enable customer success teams with compelling product messaging via training, QBRs, and release presentations
Develop scalable content for customers (tutorials, feature update messaging, workshops, help docs, videos, FAQs) and onboarding campaigns to accelerate user value
Analyze customer journeys to identify expansion opportunities and create playbooks for deeper platform use
Lead the development of testimonials, reviews, and case studies. Define metrics to measure incremental platform value against benchmarks
Design programs for product feedback collection and beta testing with advocates

Our take

Taktile’s goal is to enable financial services enterprises to adopt machine learning (ML) technology and deliver ML applications. Whilst ML may seem old news, these businesses have been slow to adopt it due to a shortage of expertise, IT resources and regulatory freedom.

This means that the wealth of data at their fingertips tends to go underutilised. With Taktile, these organisations can easily deploy, maintain, and monitor ML applications on a single platform, finally putting crucial ML tools in the hands of enterprise level businesses.

Taktile has inspired impressive confidence in some high-profile backers, including Y Combinator, and the founders of industry behemoths like Datadog and Github. With platforms like Taktile's playing a facilitating role in the AI revolution of financial services, the road ahead should provide ample opportunity for innovation and growth.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

103% employee growth in 12 months

Glassdoor (4.2)

Company

Funding (last 2 of 3 rounds)

Feb 2025

$54m

SERIES B

Nov 2022

$20m

SERIES A

Total funding: $78.7m

Company benefits

Get access to a self-development budget that you can use to e.g. attend conferences, buy books or take classes
Join us onsite in our inspiring office spaces in Berlin, NY, or London and travel to quarterly team meetings around the world
Make an impact and meaningfully shape an early-stage company by creating new opportunities
Experience a truly flat hierarchy. Interact with and learn directly from founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo
Get to know and learn from experienced mentors such as the founders of Looker, GitHub, Mulesoft, Datadog, and UiPath
Use the equipment of your choice including meaningful home office set-up
Benefit from an onboarding and training path supported by best-in-class coaches to become a true expert in your field

Company HQ

Battery Park City, New York, NY

Leadership

Maximilian Eber

(Co-Founder & CPTO)

With a PhD in Philosophy from Harvard University, they went on to work in Machine Learning and Causal Inference at QuantCo.

Maik Taro Wehmeyer

(Co-Founder & CEO)

Member of the European Commission European AI Alliance, and Founding Member at KI Bundesverband. Was previously a Machine Learning Engineer at QuantCo and Research Associate at Harvard Business School.

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