Technical Program Manager, AutoLeadStar
$90-110k
More information about location
Customer engagement platform for automotive dealerships
Job no longer available
Customer engagement platform for automotive dealerships
201-500 employees
Job no longer available
$90-110k
More information about location
201-500 employees
Company mission
To create a technology that upends digital marketing in the automotive industry.
Role
Who you are
- 2+ years of experience in SaaS, preferably in automotive tech, data platforms, or digital marketing ecosystems
- Demonstrated experience managing complex partner or vendor relationships, particularly those involving APIs, data sharing, or platform integrations
- Strong project and program management skills, with the ability to coordinate technical, financial, and legal inputs across stakeholders
- Familiarity with CRM/DMS systems such as CDK, VinSolutions, DealerSocket, Reynolds & Reynolds a major plus
- Analytical skills to evaluate cost drivers, support financial planning, and assess operational trade-offs
- Confidence managing contracts, SLAs, and negotiation processes with vendors
- Proficiency in project and work management tools (e.g., Salesforce, Jira, GSuite, Slack)
- Clear communication and executive reporting skills; you know how to keep the right people aligned without creating noise
- A detail-oriented, highly organized, self-starter mindset with comfort navigating ambiguity and change
- Experience in technical account management, revenue operations, or platform partnerships
- Background in cost optimization, vendor consolidation, or monetization of partner ecosystems
- Exposure to compliance, InfoSec, or risk frameworks in vendor evaluations
What the job involves
- We’re looking for a Technical Program Manager to lead the operational execution, cost oversight, and technical reliability of Fullpath’s 38+ data integration partners
- This includes key third-party vendors—particularly CRM and DMS systems—that power Fullpath’s data ingestion and activation layers
- You’ll serve as the single-threaded owner for managing the performance, contracts, implementation quality, and strategic opportunities tied to these partnerships
- Your work will directly impact cost of goods sold (COGS), onboarding timelines, and customer experience
- This is not a traditional business development role—it is an operational and cross-functional leadership role that ensures our integration ecosystem is reliable, efficient, and value-generating
- This role can be fully remote in the US. with preference given to candidates who can be hybrid in our Teaneck, NJ hub
- This position reports to the Director of Implementation
- Serve as the primary point of contact for Fullpath’s third-party integration partners, ensuring accountability, issue resolution, and reliable ongoing delivery
- Own the technical partnership lifecycle: from evaluation and onboarding through implementation planning, contract execution, and long-term maintenance and optimization of current connections
- Coordinate integration planning and technical requirements across Product, Tech Ops, Engineering, and the partner’s teams to ensure successful data transfers and platform compatibility
- Lead contract management for assigned vendors, including SLA negotiation, renewals, legal facilitation, and documentation
- Conduct vendor onboarding due diligence, including compliance and risk assessments in partnership with Legal, Security, and Finance
- Track vendor performance through defined KPIs and hold partners accountable to SLAs, technical requirements, and service consistency
- Monitor and analyze vendor costs, validate monthly invoices, and collaborate with Finance to identify cost-saving opportunities
- Support budget forecasting and scenario planning tied to integration partner spend and contract structure
- Triage partner-caused escalations and act as a liaison to internal teams (e.g., onboarding, CX, tech support) to ensure rapid issue resolution
- Identify opportunities for deeper strategic collaboration with partners, including monetization (e.g., revenue share), joint value propositions for marketing, or product expansion
- Stay informed on industry trends, shifts in vendor capabilities, and potential new partners for strategic evaluation
Our take
Automotive dealerships have been a fixture in the US for over a hundred years, operating with a relatively unchanged model for most of that time. But with post-pandemic consumer attitudes remaining strongly at a preference for online and remote services, dealerships need to change the way they sell cars and adopt the digital tools to do so. Fullpath, formerly AutoLeadStar, provides a customer data and experience platform for the automotive industry, to automate outdated systems and implement AI in decision making for dealerships.
Fullpath was founded in 2016, to combat the technologically thin “faux digital” operations in dealerships, by building an advanced digital platform that mimics how dealers market and sell in real life. Its AI-powered automation technology enables personalized marketing, digital commerce, and consumer engagement, informing and executing intelligent decisions for the industry. With strong evidence that digital capabilities correspond to increased car sales, Fullpath is in good standing to reap the benefits of fulfilling dealerships’ digital transformation needs.
Fullpath has raised considerable investment which is cited to go towards technology and product development, hiring talent, and building up its customer support infrastructure to support the industry in digital transformation. The company’s software is already used by roughly 1000 dealerships across the US and Canada.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
42% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2022
$40m
SERIES C
Apr 2020
$0.4m
LATE VC
Total funding: $47.4m
Company benefits
- Learning and growth opportunities within a fast-paced tech startup environment
- An awesome team of forward-thinking, innovative go-getters
- A family-friendly atmosphere
Company HQ
Brickell, Miami, FL
Leadership
Aharon Horwitz
(CEO & Co-Founder)Also CEO of 40Nuggets. Founder and former Co-Director of PresenTense Group.
Yishai Goldstein
(CTO & Co-Founder)Former CTO of 40Nuggets.
Eliav Moshe
(CPO & Co-Founder)Co-Founder and former Chief of Product at 40Nuggets.
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