Director of Technical Project Management, Yext
$217-325k
Brand visibility platform
Be an early applicant
Brand visibility platform
1001+ employees
Be an early applicant
$217-325k
1001+ employees
Company mission
To transform the enterprise with AI search.
Role
Who you are
- The ideal candidate is a seasoned Agile expert who can navigate the complexities of a fast-paced SaaS environment, balancing hands-on Jira mastery with high-level strategic roadmap execution
- 10+ years of experience in Technical Program/Project Management, with at least 5 years in a leadership capacity within a public SaaS company
- Deep Systems Expertise: Proven track record leading large enterprise wide implementations for Salesforce (CRM), Zuora (Billing/RevPro), and/or robust Financial/ERP systems (e.g., NetSuite)
- Agile Authority: Expert-level knowledge of Agile/Scrum methodologies; CSM (Certified Scrum Master) or PMP-ACP is highly preferred
- Jira Power User: Deep hands-on experience configuring Jira for complex workflows, advanced roadmapping, and executive-level reporting/dashboards
- Strategic Implementation Lead: Experience managing the "Triple Constraint" (scope, time, cost) for projects involving multi-million dollar budgets and global footprints
- Business Acumen: Strong understanding of business operations, particularly the "Lead-to-Cash" process and its technical dependencies
- Exceptional Communication: Ability to translate complex technical requirements into business-friendly language for stakeholders at all levels
- Leadership experience with a proven ability to partner cross-functionally and on an international, cross-cultural basis
- Education: Bachelor’s degree in Computer Science, Management Information Systems, Business Administration, or a related field
What the job involves
- Yext is seeking a high-impact Director of Technical Program & Project Management to lead our most critical enterprise-wide software implementations
- As a key leader within our Enterprise Systems and Technology organization, you will be responsible for the end-to-end delivery of complex, large-scale systems such as Salesforce, Zuora, and integrated Financial Systems
- This role offers a unique opportunity to build scalable processes and lead cross-functional teams through transformative technology shifts
- Lead Large-Scale Implementations: Drive the strategy and execution for major system rollouts and migrations (Salesforce, Zuora, ERP), ensuring seamless integration across the lead-to-cash lifecycle
- Master the Agile Lifecycle: Act as the lead Scrum Master for technical workstreams, facilitating sprint planning, daily stand-ups, and retrospectives to ensure high-velocity, high-quality delivery
- Standardize PMO Excellence: Define and refine project management methodologies across the Enterprise Technology organization, establishing best practices for Jira management, documentation, and reporting
- Cross-Functional Orchestration: Partner with Finance, GTM IT, and Engineering leadership to align technical roadmaps with overarching business goals and growth initiatives
- Risk & Resource Management: Proactively identify bottlenecks, manage resource allocation, and mitigate risks across multiple concurrent workstreams to ensure on-time and on-budget delivery
- Stakeholder Communication: Provide transparent, data-driven updates to executive leadership regarding project health, timelines, and ROI on system investments
- Team Leadership: Mentor and develop project management best practices in the team, fostering a culture of accountability, continuous improvement, and technical excellence
Our take
The way people discover brands has changes dramatically over the years and it's no longer just about showing up on a website or ranking well on Google. Customers are finding businesses through AI-powered search, social platforms, maps, voice assistants, apps, and direct messages, often all at once. in this always-on world, brands need to be accurate and visible across countless digital touchpoints, or they risk being overlooked entirely.
Yext is a local brand visibility platform helping businesses make sure customers can find them wherever discovery happens. By using billions of trusted data points, Yext gives companies a clear picture of how their brand is performing and provides the tools they need to manage lising, content, and engagement across search engines, social platforms, websites, and emerging AI experiences. So essentially, they help brands stay visible, trustworthy, and in cotnrol of how they show up online.
The company has been around long enough to see the digital landscape change again and again, yet it continues to adapt as new technologies reshape how people search and engage. By evolving alongside AI and modern discovery tools, Yext has proven it's not just keeping up with the pace of change but helping brands confidently navigate whatever comes next.
Freddie
Company Specialist at Welcome to the Jungle
Insights
22% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Feb 2016
$0.5m
LATE VC
Jun 2014
$50.3m
SERIES F
Total funding: $118.3m
Company benefits
- Comprehensive Benefits Programme: Our top priority is maintaining our employees' and their families' health and well-being. We offer a robust benefits program, including top-quality health insurance (medical, dental, and vision), paid parental leave, a 401(k) with a match or retirement pension plan, equity, commuter benefits, and more
- Invested in Your Wellbeing: In addition to our top-tier benefits, we offer a holistic wellness program with physical and mental health perks that go beyond the basics. A few employee-favorite perks are our premium, no-cost Calm subscription for relaxation and mindfulness and monthly ClassPass credits for everything from workouts to wellness experiences (cold plunge or massage, anyone?). Run out of credits? No sweat — you can snag more at a discounted rate!
- Collaborative Workspaces: Yext has workspaces in some of the world's greatest cities — from our HQ in New York City to those in Budapest, Greater Washington DC, Hyderabad, London, and Paris. Many teams follow a hybrid work model, giving employees the flexibility to work remotely while also connecting in person at any of our offices. These modern, vibrant spaces are designed for collaboration, fostering the spontaneous interactions and knowledge-sharing that define our global culture.
- Stay Informed: Our leadership team prioritizes transparency at every level, keeping employees informed through newsletters, regular updates, and quarterly company-wide meetings. These forums dive into industry trends, celebrate wins, break down post-earnings results, and outline what's ahead.
- Life-Work Balance: We're all about working hard and having fun, but we know there's no pause button when the workday ends. Our employees wear many hats — parents, caregivers, mentors, volunteers, and more — and we're dedicated to helping blend the best of both worlds. That's why we offer flexible vacation, paid holidays, and sick days, giving you the time to recharge and focus on what matters most with the people you love most.
- Upward Mobility: Career growth isn't just encouraged at Yext — it's a priority. With internal mobility at the heart of our culture, over 20% of our hires in 2024 came from within! Through our Upward Mobility program, we invest in our people by providing opportunities to explore new roles, expand skills, and take on fresh challenges. Whether you're looking to grow in your current role or take your career in a new direction, we're here to support your journey every step of the way.
Company HQ
Chelsea, New York, NY
Leadership
Michael Walrath
(CEO & Chairman)Michael has served as the CEO of Yext since 2009. He is also the Founder of Ohoopee Match Club and co-founder of Atlas Films and WGI Group.
Darryl Bond
(CFO)Darryl initially joined Yext as a Corporate controller in 2015. Since then he has held a number of roles and became CFO in 2022. Previously, he spent 12 years at Ernst & Young, joining in 2002 as a Manager of Assurance Service and becoming Senior Manager of Transaction Advisory Services in 2010.
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