Renewals Director, Darktrace
$145-175k
OTE
70/30 split
AI cybersecurity solutions
Be an early applicant
AI cybersecurity solutions
1001+ employees
Be an early applicant
$145-175k
OTE
70/30 split
1001+ employees
Company mission
To free the world from cyber disruption.
Role
Who you are
- 8–10 years of relevant experience in renewals, customer success, account management, or other client‑facing roles
- At least 2 years of direct experience managing renewals for KEY, STRATEGIC, or ENTERPRISE accounts
- Demonstrated deep expertise in renewals or a closely related domain, with success managing complex, high‑value customer engagements
- Exceptional communication and presentation skills, with the ability to engage and influence senior‑level stakeholders
- Strong ability to prioritize, manage time autonomously, and succeed in a cross‑functional, fast‑paced environment
- Proven problem‑solving mindset with adaptability in dynamic business conditions
- Demonstrated business acumen, connecting individual execution to broader organizational goals
- Familiarity with enterprise networking technologies (preferred) and a foundational understanding of cybersecurity concepts and solutions
What the job involves
- As a Renewals Director (Individual Contributor), you will serve as a subject matter expert in renewals, owning and driving renewal outcomes for a portfolio of KEY ACCOUNT customers
- Your primary focus will be to maximize customer retention and expansion through timely renewals, proactive risk management, and the identification of upsell and cross‑sell opportunities
- You will lead complex, high‑value renewal negotiations for strategic and enterprise accounts and partner closely with Sales, Customer Success, Finance, and Legal
- This role requires strong business acumen, data‑driven decision‑making, and the ability to influence stakeholders without direct authority
- You will play a critical role in shaping renewal strategy, processes, and best practices while directly executing against company retention and growth objectives
- Own and execute renewals for a portfolio of strategic and enterprise KEY ACCOUNTS within the AMS region, driving retention, expansion, and long‑term customer value
- Lead complex, high‑value renewal negotiations, balancing customer outcomes with commercial and revenue goals
- Carry an individual quota, including Renewal Bookings (ATR Renewal Rate) and Expansion Bookings, defined engagement metrics
- Proactively identify renewal risks and expansion opportunities, applying renewal uplift strategies to maximize outcomes
- Partner cross‑functionally with Sales, Customer Success, Finance, Legal, and executive stakeholders to align on renewal strategy and deal structure
- Establish and own operational objectives across a broad scope of responsibility, influencing company‑wide outcomes
- Make independent, high‑impact decisions that directly affect short‑term business results and renewal performance
- Build and leverage strong internal partnerships, influencing cross‑functional stakeholders without formal authority
- Stay current on industry trends, best practices, and the competitive landscape, applying insights to enhance renewal strategies and customer value
Our take
With the rise of sophisticated cyberattacks, the need for cutting-edge defence mechanisms has never been more critical. Darktrace addresses this challenge by leveraging AI-enabled threat detection technology, enabling organisations to swiftly identify and respond to abnormal network activity.
By utilising machine learning algorithms, Darktrace allows businesses to combat a wide range of cyber threats, from data breaches to insider attacks. This safeguards their digital assets and helps them maintaining operational resilience.
The company's recent acquisition by private equity giant Thoma Bravo marks a significant milestone in its journey. The acquisition provides Darktrace with access to a strong financial partner and deep software sector expertise, positioning it to further enhance its capabilities as a leading AI cybersecurity business.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Sep 2018
$50m
SERIES E
Jul 2017
$75m
SERIES D
Total funding: $230.5m
Company HQ
Cambridge, UK
Leadership
Jack Stockdale
(CTO)Co-founded Darktrace in 2013 and has served as the CTO since.
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