Senior AI Solution Engineer, Formant

• 5+ years in a customer-facing technical role — Forward Deployed Engineering, Solutions Architecture, Implementation Engineering, or equivalent field engineering experience
• Demonstrated ability to own complex enterprise engagements end-to-end, from discovery through production
• Experience with LLMs, AI workflows, or agentic systems in production environments
• Strong full-stack engineering skills — Python and/or TypeScript required; comfortable across the stack when needed
• Proven track record leading technical conversations with both engineering teams and senior business stakeholders
• Engineers who want to be the person in the room when the hard problems get defined — not just solved
• People who find it energizing to move between a factory floor, an engineering whiteboard, and a C-suite meeting in the same day
• Builders with strong opinions, loosely held — who can design a system, prototype it fast, and throw it out when the customer teaches you something better
• People who understand that proximity to the real problem is the only sustainable competitive advantage

Desirable

• We're hiring a Senior Forward Deployed Engineer — a technically elite, customer-obsessed builder who operates as a startup within a startup
• This is not a traditional implementation or solutions engineering role
• The Sr FDE is Formant's Pathfinder: the person who goes first, goes deep, and shapes how our AI-powered platform gets adopted across some of the world's most complex industrial environments
• You'll own the full arc of an enterprise engagement — from initial discovery through onsite bootcamp, POC, pilot, and production deployment — while maintaining trusted relationships from end users all the way to the C-suite
• You will be supported by a team of other FDEs and Engineers to implement the customer strategy and solution
• You'll be Formant's most direct line to what our product needs to become
• The insights you surface in the field will shape our roadmap, our blueprints, and how we scale every engagement that follows
• Lead onsite discovery bootcamps with enterprise customers — living in their environment, learning their operations, and surfacing requirements that no requirements doc could capture
• Define measurable success metrics and establish clear checkpoints across POC, Pilot, and production deployment
• Translate ambiguous operational problems into concrete technical architectures and solution designs
• Build genuine buy-in with customer stakeholders at every level — from operators on the floor to engineering leads to executive sponsors
• Own end-to-end technical delivery: sales engineering, solution architecture, rapid prototyping, integration with production environments, and full deployment
• Build and iterate on LLM-powered workflows, AI-assisted investigation pipelines, and automation tooling that operates under real-world constraints (latency, connectivity, hardware)
• Integrate deeply with customer systems, APIs, and existing operational infrastructure
• Produce reusable blueprints and integration patterns that accelerate all future deployments
• Serve as the primary technical relationship owner for a portfolio of enterprise accounts
• Partner with Account Directors to connect technical outcomes to business value and renewal health
• Lead executive-level conversations with confidence — translating technical progress into ROI language
• Identify expansion opportunities and surface the product gaps that, if closed, unlock the next stage of the engagement
• Act as the feedback loop between the field and Formant's product and engineering teams
• Identify patterns across engagements and contribute to the evolving playbook, integration library, and deployment frameworks