GTM Strategy & Operations Manager, Gong
$112.5-141.3k
OTE
2 days a week in office
Revenue intelligence platform
Open for applications
Revenue intelligence platform
1001+ employees
Open for applications
$112.5-141.3k
OTE
2 days a week in office
1001+ employees
Company mission
To help companies transform their revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth.
Role
Who you are
- Tech-curious: problem-solver who seeks out creative solutions using process + technology
- Great communicator- propensity to translate technical information or complex concepts and speak to them in a clear and effective way to internal customers and stakeholders
- Strong organizational skills, with the ability to work independently as well as in a highly collaborative, team-based environment
- Ability to execute: can juggle multiple projects, fulfill priorities and meet deadlines
- Be a data junkie that knows what quality data means and help the team design & improve it
- 3+ years of relevant revenue/business operations experience with a solid understanding of SaaS business models and using Salesforce.com
- Experience navigating a complicated tech stack including tools for CRM, Account planning, Account Scoring, Data Enrichment, and other Productivity tools
- Exceptional analytical and quantitative skills. SQL knowledge is a plus
What the job involves
- Act as a thought partner for senior GTM leadership, with a focus on process and analytics
- Be an internal champion of Gong usage including partnership with the Product team on Gong improvements & bugs, finding new ways to use Gong for Sales use cases, enforcing Gong hygiene and usage with the Sales team
- Partner with Sales, Operations, and Finance leadership on developing territory methodology, headcount models and capacity plans
- Run and maintain weekly/monthly operating rhythm including forecast/pipeline reviews, demand gen reviews, MRR/QBR, account reviews, KPI tracking, headcount tracking, etc
- Build and maintain tight partnerships across the Revenue org (Enablement, Marketing, CS) to drive operational strategies that span the organization
- Partner with analytics and BI team members to design, develop, and implement reporting and dashboards to manage the business, aligning with the operating rhythm set by Sales & Operations leadership
- Analyze and promote the health of the business to improve Sales productivity & performance
- Quickly solve sales process pain points in the moment, while helping develop long-term solutions
- Work with the System Ops team to help design new and improve current workflows/automation for GTM teams
- Identify, prioritize and scope key strategic initiatives/projects accordingly
- Build and maintain key documentation regarding our policies, sales processes, and engagement rules; help enforce "compliance" at all levels
Our take
In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.
Gong's innovative solution goes beyond simply recording customer interactions 0 it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.
With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$250m
SERIES E
Aug 2020
$200m
SERIES D
Total funding: $586.1m
Company benefits
- Mental health support resources
- Weekly wellness events
- Work from home stipend
- Generous vacation days
- Quarterly recharge company shutdowns
- Parental leave
- Employee equity
- Retirement savings
- Commuter & parking benefits
- Training & development programs
- Employee resource groups
- Mentorship opportunities
Company HQ
The East Cut, San Francisco, CA
Leadership
Amit Bendov
(CEO)Former CMO at Panaya and CEO at SiSence.
Eilon Reshef
(CPO)Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).
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