Creative Manager, Wizard
$115-140k
+ Stock options
Conversational AI for eCommerce customer engagement
Be an early applicant
Conversational AI for eCommerce customer engagement
21-100 employees
Be an early applicant
$115-140k
+ Stock options
21-100 employees
Company mission
To build a world where finding what you need is simple, fast, and fund - and where scouring the internet is a thing of the past.
Role
Who you are
- 4-7 years of experience in creative strategy or related roles
- Proven experience developing creative for paid acquisition channels
- Strong understanding of what drives performance across major platforms
- Ability to balance data driven iteration with strong creative judgment
- Comfortable operating in fast moving, scaling environments
- Experience with consumer or marketplace products
- Bonus: experience in Agentic AI or e-Commerce spaces
What the job involves
- We’re hiring a Creative Manager to own end to end creative strategy across paid and organic channels as we scale our marketing engine
- This role sits at the intersection of brand, growth and performance and is responsible for producing high impact creative that drives both efficiency and long term brand goals
- Own end to end creative strategy across paid acquisition and organic channels and maintain creative roadmap aligned with growth priorities
- Translate brand and product strategy into compelling creative concepts and narratives
- Ensure creative aligns with brand standards
- Establish frameworks and build repeatable processes for ideation, review and iteration
- Create clear briefs and feedback loops
- Partner closely with Performance Marketing to develop, test and iterate
- Design creative testing frameworks aligned with channel specific best practices
- Work closely with Growth, Product and Social teams to align messaging
- Own creative performance across the funnel (hook → message → CTA), not just production
- Translate performance insights into creative direction (what to scale, what to kill, what to iterate)
- What Success Looks Like:
- Creative consistently drives improved acquisition efficiency and engagement
- Clear creative testing velocity and learning cadence across channels
- Creative is clearly tied to measurable outcomes (CPA, CTR, CVR, engagement)
- New winning concepts consistently emerge from testing, not one-off hits
Our take
Direct-to-customer marketing is invaluable for eCommerce brands trying to scale, helping to boost brand engagement and encourage repeat sales. However, providing personalized engagement on a large scale is almost impossible through traditional means, showing a demand for automated marketing solutions for large-scale customer interaction.
Wizard provides a conversational AI for eCommerce customer engagement capable of sending automated follow-up messages to customers after they have purchased an item. The tool is heavily focused on boosting product reorders through these follow-up texts, storing every customer's shipping address and payment details to facilitate sales with one-word answers from customers.
Whilst AI-driven chatbots are commonly used to answer simple questions on eCommerce websites, Wizard has taken this a step further by providing a simple way for businesses to receive new orders as a direct response to follow-up marketing texts. By allowing customers to bypass the web entirely for such reorders, the company claims it can boost conversion and repeat purchase rates, whilst simultaneously building brand engagement.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (1 round)
Oct 2021
$50m
SERIES A
Total funding: $50m
Company benefits
- Equity
- Remote work culture
- Health, dental and vision insurance
- Mental healthcare support and services
- 401(K) plan
- 16 weeks parental leave
- 12 paid holidays
- Flexible PTO
- Life and AD&D insurance
Company HQ
Hudson Square, New York, NY
Leadership
Melissa Bridgeford
(Co-Founder & CEO)Experience as Director of Guggenheim Partners from 2009 to 2014. CEO and Founder of Stylust from 2017 to 2021.
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