Senior Community Strategist, Postman
$160-200k
Plus a competitive equity package
Collaboration platform for API development
Be an early applicant
Collaboration platform for API development
1001+ employees
Be an early applicant
$160-200k
Plus a competitive equity package
1001+ employees
Company mission
To simplify each step of building an API and streamline collaboration to help create better APIs—faster.
Role
Who you are
- The ideal candidate has a proven track record of building from 1-100, strategically phasing and experimenting and always prioritizing data and business outcomes
- We’re looking for someone who is equal parts strategy and creative, can drive innovation for how we show up and engage with our community members, and can work collaboratively to build and drive a pipeline of initiatives that lead to fast and sustained growth
- 7+ years of experience driving community strategy (from how you grow to day-to-day management) with a proven track record of delivering results that ladder up to business goals
- A true affinity for building relationships with your audience
- A creative knack for the kinds of tactics and initiatives you could deploy in each phase of growth to fuel excitement and participation
- A test, measure, iterate and scale approach to everything you do
- A problem-solving mindset and “can do” attitude
What the job involves
- We’re looking for a senior community strategist to build and drive our community growth, engagement and management strategies in alignment with our retention and acquisition goals
- This role will be responsible for taking the seed of our existing community of developers and growing it into a hyper-engaged, collaborative, informative, transformational space that can help drive product adoption across every part of the funnel
- You’ll be responsible for mapping out a crawl/walk/run approach, recommending necessary investments while working with existing constraints, collaborating cross-functionally with Content, PMM, engineering, campaigns and others, as well as creating a framework for collaboration with internal technical and support leaders
- You will become the community-facing representative for Postman, establish processes and an editorial cadence for how we show up, and outline a plan for moderation and engagement
- There is a lot that needs to be built and we’re looking for a sharp, fast and strategic leader who’s done it before and is ready to build again
- Build and drive a comprehensive community growth, engagement and management strategies that ladder up to business, campaign and org-level goals
- Establish community programs, focused on turning our existing forum from a support function to a full-fledged community space
- Drive fast and strategic experimentation, reporting on outcomes and scaling what works
- Collaborate across the Content and Marketing org to deliver unique and delightful experiences to the community
- Establish relationships with internal and external leaders to drive further content and engagement in the community space
- Serve as the gatekeeper of the community space, providing company-wide guidance on how, when and why we show up for our community
Our take
Postman is a SaaS collaboration platform designed to streamline API development teams. APIs serve as the backbone for communication and data sharing across numerous applications, playing a pivotal role in today's device-centric landscape. The platform offers tools for testing, version control, and documentation, ensuring the efficient production of APIs.
Initially founded in Bangalore, Postman has since relocated its headquarters to San Francisco. With a prestigious clientele including X, Shopify, and Intuit, the platform boasts over 15M developers worldwide. Postman actively engages with the API developer community through various initiatives, such as hosting hackathons with enticing cash prizes.
The growing reliance on APIs to fuel digital transformation, compounded by the widespread shift to remote work and digitalization, underscores their critical importance. Moreover, the sensitive nature of APIs, given the data they transmit and the potential security risks, accentuates the need for robust development practices. Hence, Postman has thrived as companies seek to develop secure APIs efficiently to meet evolving demands.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Health care: Based on where you're located and the plans available there, you can have up to 100% of your and your family's premium costs covered by Postman, or receive a generous monthly allowance to supplement existing medical coverage
- Unlimited PTO: All full-time Postman employees have unlimited paid time off (PTO). We strongly encourage everyone to exercise this benefit to ensure that personal and work lives remain well-balanced, healthy, and fully charged. Your body, mind, spirit, and loved ones will appreciate it!
- Supporting healthy meals: We want to ensure you eat healthy each day. It's why we provide a taxable monthly stipend so that you can be nourished throughout the week
- Play well, be well: We're serious about your wellness. Whether it's a boxing club membership, hula classes, or a longboard, we're here to cheer you on to get out and get moving. We'll reimburse you for activities and items that bring you joy through our wellness and fitness program
- A room with a view: We want you set up for success! To help make your home office comfortable, we'll provide a one-time reimbursement for your office set-up and headphones. Internet and phone costs are also reimbursable on a monthly basis
- Career development: We support your career development by providing access to unlimited courses on Udemy and a book allowance. Enhance and uplevel your skills, and even learn something completely new!
Company values
- Create with curiosity: We repeatedly ask, “Why?” and challenge best practices. Asking “Why?” and “Why not?” is how we start each experimental journey, with a willingness to fail until we succeed. At Postman, no star is too far to shoot for
- Earn trust: We seek input first and listen before taking action. We're always open to perspectives because a diversity of thought and discussion improves our chances of discovering the best solutions
- Embrace constraints: We see constraints as an opportunity to be creative and resourceful with the people and tools we have available to us
- Win together: We count on each other, always offer help, and focus on solutions. We are a hybrid workplace spanning the globe, but Postmanauts are part of a tight, trusting community that appreciates each person's contributions toward Postman's mission
- Own & deliver: We learn from our mistakes and adapt with ease. We push ourselves to take bold but smart risks, and we celebrate failures for the learnings we gain as a result
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Abhinav Asthana
(CEO)They began their career as CTO of BITS360, which they co-founded in 2007, before co-founding Grayscale Design and TeliportMe. They used this entrepreneurial experience to co-found Postman in October 2014, aiming to simplify API development.
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