Staff UX Researcher, HoneyBook
$84-105k
+ equity
3 days a week in office
Business management platform for Independents
Be an early applicant
Business management platform for Independents
201-500 employees
Be an early applicant
$84-105k
+ equity
3 days a week in office
201-500 employees
Company mission
To make it easier to run an independent business and live a life filled with passion and purpose.
Role
Who you are
- Demonstrated ability to set research direction and strategy by proactively identifying opportunities, framing problems, and guiding teams toward impactful, insight-driven decisions that are aligned with member needs and company objectives
- Highly skilled at defining research execution strategies, scoping multi-phase projects, and aligning cross-functional teams on priorities and tradeoffs
- Proven ability to synthesize complex research findings and craft compelling narratives that influence decisions across cross-functional and executive audiences
- Proven ability to operate effectively under pressure and ambiguity, with a track record of setting boundaries, cutting through noise, and enabling teams to engage productively with research
- A forward-thinking mindset around AI, with the ability to leverage AI tools in your workflow while staying current and bringing perspective on how AI can enhance your research processes and team effectiveness over time
- Experience establishing practices and standards that improve research quality, insight communication, and team alignment
- At least 5 years of hands-on experience owning complex UX research initiatives spanning multiple workstreams and cross-functional stakeholders using a variety of qualitative and quantitative research methods
- Exceptional written, visual, and verbal communication skills to share study plans, findings, and implications with clarity, persuasion, and adaptability for different audiences
- Excellent problem-solving skills and the ability to navigate ambiguity and complexity, while guiding teams toward clarity and impact
- Experience coaching and elevating peers across functions by modeling research excellence, scaling best practices, and fostering growth via feedback and mentorship
- Flexibility to collaborate across time zones with remote teammates and members, and occasional travel to meet in person
- Experience with a variety of UX research-related tools, such as Qualtrics, Ballpark, UserTesting, User Interviews, and Great Question
- A master's degree, PhD, or equivalent in sociology, psychology, human-computer interaction, or related field is preferred
What the job involves
- We’re looking for a Staff UX Researcher who brings a proven ability to lead high-impact research, shape product strategy, and guide cross-functional priorities through insight and collaboration
- In this role, you’ll take ownership of complex, multi-method research initiatives that influence decisions across product, design, engineering, marketing, and analytics
- You’ll operate as a strategic partner to frame problems, align teams, and elevate the role of research in delivering outcomes that serve both member needs and business goals
- Our research team is close-knit, collaborative, and supportive. We each bring unique strengths and interests to the group and encourage each other to grow in our craft every day
- This role is hybrid to our New York hub, 3 days per week
- Here are some of the things you will do as a HoneyBook Staff UX Researcher:
- Own complex, multi-method research initiatives end-to-end, from framing and planning through execution and synthesis to shape product direction and cross-functional priorities
- Generate rigorous, actionable insights that drive confident decision-making and reflect the real needs of members and the business
- Craft compelling narratives that connect research insights to product and business strategy, adapting communication to build alignment across executive and cross-functional audiences
- Align cross-functional teams around research goals, decisions, and priorities, facilitating shared understanding and team-wide ownership of outcomes
- Continuously evolve your research craft by staying current on industry trends and applying new methods, tools, and approaches to improve team effectiveness
- Leverage AI to streamline the research process, such as participant outreach, data analysis, synthesis, and reporting while using your expertise to ensure outputs are completely accurate, interpretable, and methodologically sound
- Influence department-level decisions by championing user research, aligning insights with company priorities, and proactively identifying emerging opportunities grounded in member needs and emerging trends
Our take
The self-employed sector is growing quickly, with freelancers now comprising a third of America's workforce. HoneyBook addresses the challenges faced by solo entrepreneurs by offering an all-in-one platform for client communication, invoicing, and booking. it charges a subscription fee and a 3% fee for online transactions.
While competitors like Taver, 17hats, HubSpot Sales Hub, and Calendly offer similar services, HoneyBook stands out by providing an all-in-one platform where users can generate invoices and accept payments seamlessly. This has earned the trust of service providers across the US and Canada, with HoneyBook facilitating over $9B in business bookings.
With the freelance economy in the US projected to encompass 50% of the workforce by 2027, HoneyBook, a unicorn company, is well-positioned for continued growth and success.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Nov 2021
$250m
SERIES E
May 2021
$155m
SERIES D
Total funding: $498m
Company benefits
- Medical insurance: We've got you and your family covered - from head to toe
- Parental leave: Welcome in parenthood with paid leave and quality time to spend with your family
- Open PTO: Take a break, hit reset, and come back refreshed
- Equity: Enjoy equity and retirement plans
- Wellness & development budget: Health mind, health body, and health career - it's all possible
- Hybrid workspace: Get office camaraderie or enjoy the flexibility to work wherever you work best
Company HQ
China Basin, San Francisco, CA
Leadership
Dror Shimoni
(Co-Founder & CTO)Worked as a Software Developer for companies including IDE, Matrix, AlSeek, ITG, and Semantinet.
Naama Alon
(Co-Founder)Studied Engineering, Design, and Art at Shankar. Worked as a UX Designer at RED-ID.
Oz Alon
(Co-Founder & CEO)Studied Law & Business at The Interdisciplinary Centre. Interned at Yehuda Raveh & Co. Owner of Backy Bar Ltd.
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