Director of Content Marketing, Riskified
$165-175k
+ Bonus + Equity
2 days a week in office
Fraud management software for eCommerce
Job no longer available
Fraud management software for eCommerce
501-1000 employees
Job no longer available
$165-175k
+ Bonus + Equity
2 days a week in office
501-1000 employees
Company mission
To empower businesses to realize the full potential of eCommerce by making it safe, accessible and frictionless.
Role
Who you are
- As a player-coach, we need a strategic thinker but also a do-er with superb storytelling, writing, and editing skills
- Pairing creativity and versatility with a data-driven mindset, you understand what type of content will work best for a given objective to captivate audiences
- The ideal candidate should have a proven track record of setting editorial strategy and developing a variety of content that engage business leaders, tech-savvy readers, and the c-suite across the buyers’ journey
- Last but not least, you need to be able to execute effectively in a dynamic, global environment
- 7-10+ years of professional writing experience and content strategy within an enterprise B2B environment (ecommerce, fraud, payments or fintech experience preferred)
- 3+ years experience in a content leadership position, managing a team of in-house writers and external resources
- Effective communicator and collaborator alongside excellent writing and editing skills
- Demonstrated successes in capturing target audiences through engaging content
- Supervise the production of multiple regional projects under tight deadlines
- Demonstrated experience utilizing next generation content tools (GA4, Semrush, etc)
- Obsessive about measuring and optimizing the performance of your content
- Proven track record developing and executing successful B2B corporate-level positioning, content and brand campaigns
What the job involves
- Riskified is looking for a Director of Content Marketing to drive awareness, engagement, and results to the next level
- As head of content, you will work closely with various marketing functions and other stakeholders across the globe to create full-funnel content that embodies our brand, demonstrates our expertise, provides value to our target audiences, and aligns to our business goals
- You’ll be responsible for overseeing the content marketing function while growing and nurturing a primarily external team of writers
- Collaborate with product marketing, demand gen, field marketing, data insights and communications teams to develop a content marketing strategy, roadmap, themes, and editorial calendar
- Create full-funnel content pillars and derivatives (infographics, blogs, video scripts, ebooks, white papers, events/webinar programming etc.) for integrated marketing programs aligned to target personas and buying stages
- Identify opportunities for new content types, channels, and visual material (image/video) or engagement tools (surveys, calculators) to maximize relevance for target audiences
- Provide guidance to stakeholders for the best formats/deliverables to achieve their goals
- Regularly report on content performance using data derived through analytics tools to identify opportunities and learnings
- Collaborate with Riskified’s in-house design team to develop compelling visuals to bring the writing to life
Our take
Digital fraud is a huge problem in E-Commerce, and identifying insecure transactions is becoming increasingly difficult. A notable example is in the airline industry, with ticket-orders being declined due to false identification of a fraudulent transaction.
Riskified builds digital tools that use machine learning to recognize when a transaction is safe and secure based on previously analyzed transactions. Competitors in the fraud-detection industry are plentiful, but Riskified are so confident in their algorithms’ fraud-detection capabilities that they offer a 100% cashback guarantee. With luxury-brand clients such as Canada Goose, Wayfair and Prada, this promise presents a serious competitive edge.
The company has continued to make new partnerships and develop new capabilities for its platform. Its scalable fraud prevention capabilities have remained a highly-attractive option for companies around the globe. With the release of 'Identity Explore" - a high-resolution visualization identity machine - and its continued global expansion, Riskified is on an impressive growth path.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Nov 2019
$165m
SERIES E
Jun 2017
$33m
SERIES C
Total funding: $228.7m
Company benefits
- Fully-covered medical, dental, and vision insurance from your first day
- Equity for all employees, 401(k) + matching, commuter benefits
- Catered lunch, fully-stocked kitchen, team events, happy hours, birthday celebrations
- Yoga, pilates, soccer league, wellness classes
- Wide-ranging opportunities to volunteer and make an impact in local communities
- Commitment to your professional development with global onboarding, sales bootcamp, skills-based courses, full access to Udemy, lunch & learns
- Awesome Riskified gifts and swag!
Company HQ
NoMad, New York, NY
Articles
Leadership
Eido Gal
(CEO)Was as a researcher in the Israeli Defense Forces before moving to the Fraud Science Corporation as a fraud analyst in 2007. The company was acquired by PayPal in 2008, and Eido joined PayPal's risk department, later moving to its automation department. Was recruited by BillGuard and worked in the analytics department from September 2011 to November 2012. Founded Riskified in 2012.
Assaf Feldman
(CTO)Worked as a researcher for Nokia alongside his studies. Was Head of Research Technologies at Kinetic Global Markets from 2009 to 2011. Lectured at Bezalel Academy of Art and Design. Joined BillGuard as an Algorithm Engineer in 2011, and then co-founded Riskified in 2012.
People progressing
First joined in 2016 as an Account Manager. Promoted to Head of Account Management, Americas in 2018. Made Head of Operations in China in 2020 and has since been promoted to VP Account Management, APAC in January 2023.
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