Partner Success Manager, monday.com
German Speaking
3+ days a week in office
Work Operating System (Work OS)
Be an early applicant
Work Operating System (Work OS)
1001+ employees
Be an early applicant
3+ days a week in office
1001+ employees
Company mission
To help organizations of any size create the tools and processes they need to manage every aspect of their work.
Role
Who you are
- 3+ years of experience in SaaS Customer Success Management, working with clients in the DACH region
- Fluency in BOTH German and English
- Experience working in business organizations, managing cross-functional stakeholders, and negotiating solutions
- Experience collaborating with developers, engineers, and product managers to meet customer requirements
- Strong customer-facing and presentation skills with the ability to establish credibility with executives
- Excellent technical project management skills, enabling multiple cross-functional teams to deliver against plans
- Excellent organizational and time-management skills
- Analytical skills and passion towards technology
What the job involves
- Our Partnerships Group is growing, and we are looking for a Partners Success Manager to join the team! You’ll work closely with our business partners and their clients (both existing and new prospects) to ensure monday.com delivers the best value to their business needs and challenges
- This is a key position to help shape our Partnerships’ Customer Excellence team
- In this role, you will build the foundations for our Partnership customer success program and future business-oriented solutions. The work will be focused on our EMEA partners and their customers
- Work closely with the Partnerships managers to share portfolio insights of their partners
- Work closely with the partners to build their customer success management skills to ensure their customers’ retention and satisfaction
- Work closely with the regional leaders - being a focal point for all post-sale processes in our partnership organization
- Provide onboarding and training for new partners to ensure they’re able to help teams find value with monday.com
- Forecast and track key account metrics
- Prepare regular reports of progress and forecasts to internal and external stakeholders
- Provide professional support to enhance customer’s and partners’ dedication to monday.com
Salary benchmarks
Our take
Monday.com is a customisable work OS where teams create and shape workflow apps in minutes to plan, run, and track their processes, projects, and operations for organisations of all sizes. The code-free platform adapts to shifting needs quickly, liberates teams from manual grunt work, and connects teams in a collaborative work space.
The company’s products are gaining increasing popularity with customers seeking ways to manage employees who are increasingly working from home. Within the collaboration tools market, Monday.com hopes to position itself as the ever-powerful and smart go-to place to get an overview of everything that’s happening in teams, with low chat noise and no need for technical knowledge to gain understanding. It's been picked up by over 150,000 companies worldwide including household brands such as Coca Cola, hulu and Universal Music Group.
Monday went public in 2021 at a valuation of about $2 billion and its revenue and subscription base has continued to grow despite economic headwinds in the overall tech sector. Long term, the founders believe they can grow the company to a secure No. 1 spot. They plan to do this by capitalising on the growing uptake of remote working and no-code customisation over the next decade.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2019
$150m
SERIES D
Jul 2018
$50m
SERIES C
Total funding: $234.1m
Company benefits
- Equity benefits
- Wellness benefits
- Pet-friendly office
- Work from home opportunities
- Health insurance
Company values
- Transparency
- Impact
- Data-driven
- Ownership
- Inclusivity
- Accountability
Company HQ
Tel Aviv-Yafo, Tel Aviv District
Articles
Leadership
Roy Mann
(Co-CEO)Previously CTO at Wix and two-time former CEO of internet startups
Eran Zinman
(Co-CEO)Founded Conduit Mobile, and has extensive software development experience
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