AI-Enabled Insights Analyst, Airbnb
$142-167k
More information about location
Community marketplace for holiday accomodation
Job no longer available
Community marketplace for holiday accomodation
1001+ employees
Job no longer available
$142-167k
More information about location
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- Bachelor's degree in an analytical human-oriented field (e.g., economics, cognitive science, psychology, data science/analytics)
- Advanced degree or significant research experience (e.g., at a university, research institute, or government agency) in one of the above fields is a plus
- Past experience using natural language processing [NLP] for purposes of human research
- Demonstrated knowledge of modern Large Language Models [LLMs] and their use in human research
- Minimum 3 years of experience performing analytical research on human sourced data (e.g., consumer insights, economics research, data science)
- Minimum 2 years working in the context of a larger team toward analytical goals
- Familiarity with consumer insights research objectives, applications & methods, including qual (e.g., IDIs, focus groups, ethnographies, online immersive activities) and quant (e.g., segmentation, concept testing, driver/path modeling, brand tracking, topic modeling of unstructured data, foundational audience explorations, journey/path to decision research, competitive landscape assessments)
- Ability to read and understand academic style writing so that you can keep up with the latest and greatest advances in artificial intelligence
- Proficiency in Python or R (with the expectation of Python being the primary language on the job)
- Familiarity with querying and working with large database systems; experience with SQL a plus
- Strong communication skills and the ability to work with partners of all levels of technical expertise
- Ability to communicate complex technical concepts in a clear and friendly manner
- A hands-on approach to solving problems and acquiring new knowledge/skills
- Able to adapt quickly to new tasks and objectives, and work under tight timelines
- A strong sense of curiosity and a drive to learn new things. Must be able to adapt to a constantly changing technical environment as technology advances
- Detail oriented without sacrificing a broad strategic perspective
- Flexibility in response to changing needs and priorities
- Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork both inside and outside the department
- Comfort navigating and excelling in challenging environments with no playbook for success
What the job involves
- Airbnb is looking for an AI-Enabled Insights Analyst to join the Innovation Insights function within the Research team
- Innovation Insights leverages qual and quant research, competitive intelligence, trend analysis, and AI-enabled insights to inform Airbnb's long-term strategies for growth
- This position will involve: partnering with fellow team members on research initiatives; contributing unique value, expertise and analysis; and continually improving Research team capabilities, efficiencies and impact through innovative uses of AI
- Leverage emerging artificial intelligence technologies to constantly improve and innovate on how research is performed
- Support in providing AI powered analytical services (e.g., NLP, predictive modeling) to members of the Research team and other stakeholders
- Support in the maintenance of existing AI powered research tools developed for the Research team
- Contribute to analysis of unstructured data from primary research, and from other internal and external sources
- Identify new opportunities to use AI for research, turn those opportunities into useful analytical tools, then socialize and support the deployment of those tools
- Assist in the development of front-end interfaces to enable self-serve AI analytics for other Research team members
- Contribute to analysis of database data and integration of results into story-driven reports that synthesize primary research, secondary research and database-driven insights
- Be a friendly and supportive thought leader in the area of artificial intelligence
- Communicate insights in concise and compelling ways through written reports, informal discussions, and more formal presentations
- Develop and maintain collaborative and productive relationships with internal colleagues and stakeholders, and with current and prospective research suppliers
- Avoid silos and seek out ways to add value by synthesizing and collaborating across the teams
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company values
- Champion the Mission: We’re united with our community to create a world where anyone can belong anywhere
- Be a Host: We're caring, open, and encouraging to everyone we work with
- Embrace the Adventure: We’re driven by curiosity, optimism, and the belief that every person can grow
- Be a Cereal Entrepreneur: We’re determined and creative in transforming our bold ambitions into reality
Company HQ
Showplace Square, San Francisco, CA
Articles
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
Share this job
View 104 more jobs at Airbnb