SMB Account Manager, Ivo
$110-150k
OTE
Plus Equity
5+ days a week in office
Contract intelligence for the enterprise
Open for applications
Contract intelligence for the enterprise
101-200 employees
Open for applications
$110-150k
OTE
Plus Equity
5+ days a week in office
101-200 employees
Company mission
Ivo's mission is to streamline contract review and surface business intelligence hidden in each organization's agreements
Role
Who you are
- 2–4 years in SaaS account management, sales, or quota-carrying customer success — with something real to show for it
- Track record of hitting quota through new product sales, upgrades, and expansion motions, not just renewals
- Competitive and creative. You find ways to win, especially when the path isn't obvious
- Strong discovery and demo skills, able to run a structured consultative process with multiple stakeholders
- Commercial relationship builder. You've built durable partnerships with customers and know how to grow them
- Curious about the legal industry and excited by how technology is changing the way companies manage risk and agreements
- Clear, confident communicator with strong instincts for people and able to build trust inside and outside the company
- Highly organized and self-motivated, strong follow-through on commitments, big and small
- High integrity, here to build something great for the long term
- Prior early stage or scale-up experience where you built the process from scratch
What the job involves
- SMB is one of Ivo's fastest-growing segments and this role is at the center of it. As an SMB Account Manager, you'll own a high-volume portfolio of accounts, driving expansion, adoption, and renewals at scale
- You'll work closely with a dedicated CSM to build playbooks, run webinars, and find creative ways to grow a book of business quickly. It's an entrepreneurial, commercially-driven role for someone who thrives in a fast-moving environment and wants real impact from day one
- Own and grow a portfolio of 200+ SMB accounts, hitting revenue targets through contract renewals, upsells, and new product expansion
- Partner with a dedicated CSM to run scaled engagement motions: webinars, campaigns, and proactive outreach that drive adoption and surface expansion opportunities
- Run tight, proactive renewal cycles that close on time and protect revenue
- Maintain accurate forecasts and clean CRM data in partnership with your manager and RevOps
- Build multi-stakeholder relationships through consultative discovery and regular engagement both remote and in-person
- Navigate procurement and contract execution end-to-end, owning the commercial conversation from open to close
- Work cross-functionally with Sales, Legal, Marketing, and Product to solve complex customer challenges that drive expansion and product adoption
- Bring an entrepreneurial mindset to your portfolio, know your customers' business well enough to know where Ivo should be, and drive adoption in the workflows that matter most to them
Our take
An enterprise's contracts can be a key source of information to support better, faster decision-making, but extracting insights from them can be cumbersome due to their structure and complexity. One of Ivo's co-founders experienced this complexity first-hand, which is why the company was created to help streamline these workflows.
Whilst traditional contract workflows can slow down business, and even introduce more risk, Ivo's approach leverages AI to automate contract insights at scale. Its platform can review agreements, benchmark, uncover relationships between contracts, answer complex contract questions, and more.
Through this, Ivo reduces the workload for teams, so they can focus on actually creating value for the business. The platform is utilised by teams at IBM, Uber, Shopify and Canva, and the company has raised substantial funding to support accelerated product development and the building out of its team.
Freddie
Company Specialist at Welcome to the Jungle
Meet the team
Bruno, Lead AI
Company
Funding (last 2 of 5 rounds)
Jan 2026
$55m
SERIES B
Feb 2025
$16m
SERIES A
Total funding: $83.3m
Company benefits
- Health, vision, and dental plans
- Unlimited PTO
- On-site gym (in SF and London)
- Commuter benefits
- FSA and HSA benefits
- 401(k) plan
Company values
- Excellence - We’re to committed to developing our talent and building great things
- Keep it lean - No politics or bureaucracy. You can make an impact on day 1
- Courage - We value people who are excited about solving hard problems and persistently seek solutions
- Impatience - We value speed, intensity, and bias towards action
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Min-Kyu Jung
(CEO & Co-Founder)Previously a Law Clerk then Solicitor at Bell Gully.
Jacob Duligall
(CTO & Co-Founder)Previously Senior Software Engineer at Xero, and Software Developer at Snapper Services Limited.
Salary benchmarks
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