Forward Deployed Product Lead, Tennr

• Forward-deployed mindset with experience working directly with customers to dig into problems, deploy solutions, and validate them in real operational environments
• Strong product sense with the ability to translate complex and ambiguous field signal into a clear product thesis, strategy, and roadmap that drives measurable customer and business outcomes
• Deep operational curiosity and comfort digging into messy workflows to understand what is actually happening, why it breaks, and what must be true for it to work reliably
• Fast, iterative execution — track record of shipping quickly, learnign with customers and refine quickly
• High ownership and urgency — thrives in low-structure environments; motivated by outcomes, not process; accountable for commercial and customer impact
• Willingness to travel (25–75%) to stay close to customer workflows and ensure solutions succeed in the field

Desirable

• We’re looking for a Forward-Deployed Product Lead to own and build the product offering that drives Tennr’s success in our rapidly growing vertical of drug-delivery healthcare providers
• This role is accountable for making sure we win in this space by understanding drug-delivery providers in depth, identifying the highest-impact problems they face, and building the solutions that materially improve their operations and patient outcomes
• This is not a typical PM role
• You will often operate directly on the front lines with Ambulatory Infusion Centers and Specialty Pharmacies - you will live in their workflows, develop a precise understanding of how their workflows actually run and why they break, and use those insights to define Tennr’s product thesis for this market
• You will partner closely with Forward-Deployed Engineers to build and ship vertical-specific capabilities quickly, test prototypes in the field, and iterate aggressively until you have nailed the right solution
• You will also partner closely with Tennr’s core platform teams - Make the latest platform advancements work on the front lines, build vertical-specific solutions when there’s a gap, and guide the migration of vertical-built features back into the core where appropriate
• Own the product vision, strategy, and roadmap for Tennr’s Drugs vertical
• Embed with AICs and Specialty Pharmacies to map workflows end-to-end, and understand root cause behind friction and operational bottlenecks
• Identify and prioritize the most important product opportunities, focusing on the problems that most materially shift provider outcomes and Tennr’s business
• Partner closely with Forward-Deployed Engineers to quickly and iteratively ship products and prototypes; Aggressively test these products in the field to build conviction
• Act as the bridge between the Drugs vertical and the core platform, applying platform primitives to your problem space, advocating for enhancements where needed, and guiding vertical-built products back to core when appropriate
• Drive measurable customer and commercial outcomes, ensuring the Drugs product materially improves provider operations and strengthens Tennr’s competitive positioning