Customer Success Manager, Jigsaw

Hard work and results are recognised. You will be encourage to take opportunities. The leadership team do a great job of outlining the opportunities available!

I really enjoy the people I work with. The structure is quite flat and there are regular lunches, breakfast, dinners and social activities. When I come into work on Monday, I am looking forward to seeing my colleagues.

Breakfast, lunch, oyster card, gym, sporting groupss, occasional dinners are all part of the perks. Jigsaw also offer international/interstate travel opportunities which is always a great experience.

My colleagues frequently go the extra mile to help each other out. Everyone is genuinely excited about the work they are doing, and the energy when collaborating on a project is contagious We are also often told we have offer the best customer support in the game. Happy customers= happy working environment

At Jigsaw we love to give our teammates shout-outs when they're doing a great job or gain an achievement. This is really motivating and has helped to create a supportive and positive atmosphere, where you feel your team are routing for you to succeed both personally and professionally!

Jigsaw offers great employee benefits, including expensed lunches to the value of £15, and with Spitalfields market round the corner you're spoiled for choice. We can also expense our travel to the office, we have regular socials and Friday drinks and they offer mental health/counselling services

I've never enjoyed a job more than working at Jigsaw and the team culture is a massive part of that. It's a really healthy environment. - easy to fit in and people are friendly and care about each other.

There are so many opportunities to take responsibility, make an impact and learn at Jigsaw. Just one of many examples, but I was not a confident presenter or public speaker when I joined. The CEO personally worked with me to give me feedback, improve my confidence and trusted me to put me in situations that I wasn't always comfortable with. 12 months on and I'm regularly presenting to massive potential clients, something I never thought I'd be good at.

Jigsaw has a flat hierarchy - management not only takes opinions into consideration and values them, but actively empowers teams to make important decisions. People can say what they think, even if it means disagreeing with what someone more senior thinks. This leads to great outcomes as I'm much more motivated when I have a say in what we do.

Hugely supportive learning culture. There's dedicated coaching, regular 121s with a focus on growing your skill set. A lot of brilliant people to learn from too. Growth is supported all the way through your Jigsaw journey.

The team are extremely low ego, this allows for meaningful problem solving and a great sense of comradery. Everyone's opinions are considered when we're trying to solve a problem together. The CEO will always make time for you if you want to run a impactful product decision past him.

The opportunity to grow at Jigsaw is immense, we're a fast paced environment and results come fast too. We're a small team and great work is always recognised.

Jigsaw will give you as much as you put in. Junior people who joined as grads are now integral to setting and executing strategy as we grow. Trust must be earned, but leadership will give you full ownership of tasks or business functions if you are willing to do the work.

The people are phenomenal; the culture is built on being no blame and no politics, which means you can fail (in public!!) and not be scared. The Co-CEOs are incredibly transparent about this journey and genuinely care about the people who work here and the company they are building. Coming from companies where "cards are held close," Jigsaw is a radically different culture.

The company is launching like a rocket, and the work is tough, fun, challenging, rewarding, and - to me - personally meaningful. You will genuinely care about your job, and because of that, you will work hard, for some people harder than you've ever worked.