Product Trainer, Pallet
$70-80k
+ Equity
More information about location
All-in-one transportation & warehouse management
Be an early applicant
All-in-one transportation & warehouse management
21-100 employees
Be an early applicant
$70-80k
+ Equity
More information about location
21-100 employees
Company mission
To build a new operating system for global logistics.
Role
Who you are
- We are seeking an Product Trainer with 1-5 years of experience to join our dynamic travel team
- 1+ years experience as a Product Trainer, Customer Education Specialist, Customer Enablement, Implementation Manager, or Customer Success at a rapidly growing SaaS company
- Experience building and performing live training sessions both virtually and in person
- Experience producing videos, writing clear documentation, and designing engaging self-paced content
- Move quickly to adapt to cutting-edge technology
- Excited to travel ~50% annually by plane
- Live near a major airport hub
What the job involves
- In this role, you will solo travel extensively to customer locations (warehouses) to provide training and support, ensuring a smooth transition to Pallet's systems
- You will work cross-functionally with engineering, design, and sales teams, with ample opportunities for career growth as the company scales
- Work one-on-one with customers to seamlessly onboard them to Pallet
- Lead remote and onsite group training sessions to help customers realize the full value of Pallet
- Design and produce engaging materials like videos, self-paced courses, and PDF documents
- Collaborate closely with Product and Engineering to improve and troubleshoot customer issues
- This role requires 50% travel by plane
Application process
- Chat with Recruiter- 30 mins
- Take home assignment - 2 days to complete
- Final interview - 3 hours
- Brief Background Check and Reference Check
Our take
Bringing the power of AI to logistics, Pallet supplies an all-in-one platform that combines transportation and warehouse management. This union of TMS (transportation management system) and WMS (warehouse management system) software in one place makes for a valuable asset for organisations that are seeking to supercharge efficiency.
By collecting everything in one place, Pallet ensures that it stands out from less broad offerings - delivering order entry, dispatch, warehousing, billing, customer communication and more. Clients are able to put all their teams on one platform, and automate many of their most time-consuming tasks with the help of AI.
With a long list of customers including teams at SpaceX, Google and Apple, it is clear that Pallet has made a space for itself in the market. The company has raised substantial funding towards growing its team, expanding operations and investing in new enterprise product capabilities.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
Company
Funding (2 rounds)
Oct 2024
$18m
SERIES A
May 2022
$3m
SEED
Total funding: $21m
Company benefits
- 🩺 Health, Vision and Dental benefits
- 🏝️ Flexible PTO
- ➕ Life Insurance and Accidental Insurance
- ❤️🩹 Short-Term Disability Coverage
- 💸 Equity for all staff
- 🪜 401k option; helping you save for the future
- 📚 Yearly learning and development stipend
- 🚌 Commuter benefits if you live in SF
- 🚘 Fully covered uber ride home if you ever have to work late in the office
- 🏡 Remote office home stipend
- 🥤 Monthly happy hours; our last one was a Golden Gate Park BBQ
- 🍲 Company paid dinners on Tuesdays and Thursdays in the office
- 🎉 Annual Company Offsites; our last one was in Sonoma Wine Country 🍷
Company values
- We're a community where transparency thrives
- We embrace a collective spirit when it comes to problem-solving
Company HQ
Nob Hill, San Francisco, CA
Articles
Leadership
Sushanth Raman
(Co-Founder & CEO)Prior to founding the company, they were an Engineer at Retool and Product Manager at Google.
Andrew Spencer
(Co-Founder)Previously a Software Engineer at Retool, Product Manager at Toast and worked in Data Analytics and Product Management at Parallel Wireless.
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