Data Quality Analyst, Citylitics

• Bachelor's Degree in Computer Science, Engineering, or Data Analytics. A background in a relevant field such as Environmental Science or Urban Planning will also be considered
• 2 to 4 years of experience in a data analysis or data modelling role
• Advanced skills in Microsoft Excel and SQL with experience using data warehousing tools like BigQuery, Snowflake, etc
• Exceptional attention to detail with an ability to identify inconsistencies in data and distinguish anomalies from regular patterns or trends
• Experience with identifying opportunities for process improvements (i.e. automated workflows)
• Strong visual, written and verbal communication skills including summarizing and presenting technical information to non-technical audiences
• Experience collaborating with internal and/or external stakeholders to uncover data-related challenges and develop impactful, scalable solutions
• Ability to manage competing priorities and deadlines

Desirable

• We're seeking a proactive Data Quality Analyst who takes initiative and possesses a balanced blend of technical skills and a business mindset focused on delivering real customer value
• You're passionate about public infrastructure and innovative technologies, and you bring an analytical approach with exceptional attention to detail, capable of discerning correlation from causation
• We value out-of-the-box thinkers with an appetite for exploring new tools and approaches to solve problems, someone comfortable navigating the unknown and finding answers to open-ended questions
• If you're action-biased, comfortable working with ambiguity, willing to explore various approaches to find what works, and you embrace collaboration, transparency, and openness, you'll thrive in this role
• Provide insights into the quality of Citylitics data, including causes of data issues, explanations of anomalies, and approaches to remedy data inaccuracies
• Leverage your understanding of existing data pipelines to propose opportunities for improvement in data collection, coverage and comprehensiveness
• Uphold the integrity of our data sources by proactively identifying root causes of data quality issues and developing resolution plans that mitigate downstream impacts
• Collaborate with customer-facing teams in investigating incoming data quality requests, then developing and implementing resolution plans that deliver customer value and satisfaction
• Collaborate with backend teams on projects centered around improving quality processes, including data retrieval, enrichment, and labeling
• Participate in discussions with internal and external (client) stakeholders to understand needs and inform decisions related to data quality
• Communicate findings through concise summary reports and storytelling decks for a range of audiences, incorporating a combination of both technical and plain language as well as visualizations where required
• Inform the Citylitics data roadmap and contribute to both the planning and execution of expansion projects to grow our data universe
• Other duties as assigned