Senior Product Manager, Canary Technologies
Digital Guest Journey
+ Stock Option Plan
Providing hospitality technology
Open for applications
Providing hospitality technology
101-200 employees
Open for applications
+ Stock Option Plan
101-200 employees
Company mission
To help hoteliers thrive through innovative software solutions.
Role
Who you are
- 5+ years of experience in product management, with a proven track record of successfully launching and managing user friendly digital products
- Exceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions
- Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels
- Proven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment
- Demonstrated experience in strategic planning and execution, with a focus on delivering exceptional customer experiences
What the job involves
- We're looking for a dynamic Senior Product Manager to help lead the evolution of our flagship product, the Digital Guest Journey
- This role is at the heart of transforming how travelers interact with hotels, enhancing every aspect of the guest experience from the initial search to the final farewell
- You'll pinpoint new opportunities and craft exceptional, intuitive solutions that delight both our clients and their guests
- At Canary, our Guest Experience Platform is the backbone of our promise to empower hoteliers, allowing them to enhance revenue, improve staff efficiency, and achieve unparalleled guest satisfaction
- Our platform stands out for being entirely web-based, mobile-friendly, and designed with an intuitive, user-friendly interface that caters to all levels of tech expertise
- Lead the ideation, technical development, and launch of innovative product solutions across the digital guest journey
- Work closely with engineering, design, marketing, sales, and other teams to bring products to market and develop and grow business opportunities
- Define and analyze metrics that inform the success of products, ensuring our solutions meet the highest standards of quality and user experience
- Understand Canary Technologies' strategic and competitive position and deliver products that are recognized best in the industry
- Conduct extensive user research and gather feedback to deeply understand the needs and challenges of both guests and hotel partners
- Make product decisions based on detailed analysis and a deep understanding of the market, user needs, and hospitality technology trends
- Foster a culture of innovation and continuous improvement, encouraging the team to think big and take calculated risks
Our take
Embracing the modern era, Canary Technologies is dedicated to revolutionizing the hotel industry through digital transformation. Pioneering the field with its mobile web-based Guest Management System and Digital Authorization solutions, Canary aims to rid hotels of outdated technology, enhancing revenue streams by boosting staff productivity and delivering superior guest experiences.
Co-founders Harman and SJ, childhood friends turned business partners, bring a unique blend of expertise to the table, drawing from their extensive background in both hospitality and technology sectors. With the industry already on an upward trajectory, the post-pandemic landscape has further fueled the demand for their solutions, particularly their contactless check-in and checkout offerings.
Despite competition in the sector, Canary has secured significant funding led by F-Prime Capital, enabling rapid expansion and talent acquisition to meet the burgeoning demand for its innovative solutions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jun 2024
$50m
SERIES C
Oct 2022
$30m
SERIES B
Total funding: $95.2m
Company benefits
- Our health insurance has you covered on day 1
- Flexible working hours
- Training and career development
- Regular team building events
- A travel stipend for when you stay at Canary hotels
- Internal promotions from within the team
- Kitchen stocked with fruit, snacks, coffee, and more
- We're a diverse and global team
Company values
- We are open, honest & direct: We share what we believe, and we trust each other to do the same
- We do it today, not tomorrow: We pride ourselves on being first movers in our work and in the industry
- We are resourceful: We create more opportunities from what we have and celebrate innovative solutions over flashy ones
- We are true to ourselves: We bring our full selves to work and support each other’s strengths and experiences
- We care: We show up every day committed to achieving Canary's mission
- We make it happen: We relentlessly drive towards results and continually go the extra mile
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Harman Singh Narula
(Co-Founder & CEO)Previously founded a custom printed apparel company, The Shirt Guys, LLC. Worked in strategy for Citigroup and Starwood Hotels & Resorts Worldwide, Inc, and as a Management Consultant for Bain & Company.
Satjot "SJ" Sawhney
(Co-Founder)Previously co-founded Mobibolt, Inc and Tapfame before serving as Head of Product at the hospitality technology startup, Stayful.
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