Senior Product Manager, Canary Technologies

Digital Guest Journey

Salary not provided

+ Stock Option Plan

Senior level
New York
San Francisco Bay Area
Canary Technologies

Providing hospitality technology

Open for applications

Canary Technologies

Providing hospitality technology

101-200 employees

HospitalityB2BEnterpriseDeep TechAnalyticsSaaSMobile

Open for applications

Salary not provided

+ Stock Option Plan

Senior level
New York
San Francisco Bay Area

101-200 employees

HospitalityB2BEnterpriseDeep TechAnalyticsSaaSMobile

Company mission

To help hoteliers thrive through innovative software solutions.

Role

Who you are

  • 5+ years of experience in product management, with a proven track record of successfully launching and managing user friendly digital products
  • Exceptional analytical skills, with the ability to gather and interpret complex data to drive informed product decisions
  • Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels
  • Proven ability to manage multiple complex projects simultaneously and prioritize effectively in a fast-paced, dynamic environment
  • Demonstrated experience in strategic planning and execution, with a focus on delivering exceptional customer experiences

What the job involves

  • We're looking for a dynamic Senior Product Manager to help lead the evolution of our flagship product, the Digital Guest Journey
  • This role is at the heart of transforming how travelers interact with hotels, enhancing every aspect of the guest experience from the initial search to the final farewell
  • You'll pinpoint new opportunities and craft exceptional, intuitive solutions that delight both our clients and their guests
  • At Canary, our Guest Experience Platform is the backbone of our promise to empower hoteliers, allowing them to enhance revenue, improve staff efficiency, and achieve unparalleled guest satisfaction
  • Our platform stands out for being entirely web-based, mobile-friendly, and designed with an intuitive, user-friendly interface that caters to all levels of tech expertise
  • Lead the ideation, technical development, and launch of innovative product solutions across the digital guest journey
  • Work closely with engineering, design, marketing, sales, and other teams to bring products to market and develop and grow business opportunities
  • Define and analyze metrics that inform the success of products, ensuring our solutions meet the highest standards of quality and user experience
  • Understand Canary Technologies' strategic and competitive position and deliver products that are recognized best in the industry
  • Conduct extensive user research and gather feedback to deeply understand the needs and challenges of both guests and hotel partners
  • Make product decisions based on detailed analysis and a deep understanding of the market, user needs, and hospitality technology trends
  • Foster a culture of innovation and continuous improvement, encouraging the team to think big and take calculated risks

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Insights

Top investors

59% employee growth in 12 months

Company

Company benefits

  • Our health insurance has you covered on day 1
  • Flexible working hours
  • Training and career development
  • Regular team building events
  • A travel stipend for when you stay at Canary hotels
  • Internal promotions from within the team
  • Kitchen stocked with fruit, snacks, coffee, and more
  • We're a diverse and global team

Funding (last 2 of 4 rounds)

Jun 2024

$50m

SERIES C

Oct 2022

$30m

SERIES B

Total funding: $95.2m

Our take

Embracing the modern era, Canary Technologies is dedicated to revolutionizing the hotel industry through digital transformation. Pioneering the field with its mobile web-based Guest Management System and Digital Authorization solutions, Canary aims to rid hotels of outdated technology, enhancing revenue streams by boosting staff productivity and delivering superior guest experiences.

Co-founders Harman and SJ, childhood friends turned business partners, bring a unique blend of expertise to the table, drawing from their extensive background in both hospitality and technology sectors. With the industry already on an upward trajectory, the post-pandemic landscape has further fueled the demand for their solutions, particularly their contactless check-in and checkout offerings.

Despite competition in the sector, Canary has secured significant funding led by F-Prime Capital, enabling rapid expansion and talent acquisition to meet the burgeoning demand for its innovative solutions.

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Freddie

Company Specialist at Welcome to the Jungle