Account Executive, SPS Commerce
More information about location
4-5 days a week in office
Supply chain operations for retail
Job no longer available
Supply chain operations for retail
1001+ employees
Job no longer available
More information about location
4-5 days a week in office
1001+ employees
Company mission
To connect all retail trading partners by making it easy to join and use our retail network, freeing you to focus on what you do best.
Role
Who you are
- 2-4 years of account executive experience in E-Commerce, or B2B SaaS industry, ideally in a fast-paced scale-up environment. Must have experience with the full sales cycle
- You have a consistent over-performance track record of building strong, value-add relationships with customers to grow the book of business in a high-volume environment
- You demonstrate excellent written and verbal communication skills
- You are highly driven and motivated to help our customers succeed, by providing a consultative approach to sales to understand and navigate the customers’ business needs and requirements
- You are adaptable, coachable and agile in an ever-changing landscape
- Demonstrated ability to effectively manage a large pipeline of leads, prospects, and clients. This includes lead generation, qualification, nurturing, and closing deals within tight timeframes
What the job involves
- Reporting to the Director of Sales, you will play an impactful role deepening our relationships with our existing customers to further drive adoption, product expansion and customer engagement
- You will take a lead on providing a consultative approach to communicating the value of our ecosystem of tools and resources and how we help entrepreneurs in the marketplace succeed at every stage of their journey
- Develop an in-depth understanding of our value proposition across our suite of tools to drive revenue growth, in order to build meaningful relationships with our customers that result in renewals and cultivate cross-sell opportunities
- Derive insights in evaluating account data to understand customer usage that signals opportunities for expansion or risk of retention
- Be the voice of our customers to the Product and Engineering teams, in order to continuously support our ongoing product development and provide exceptional customer experience
- Partner cross-functionally to help create processes and best practices to support growth and learnings at scale
- Provide white glove customer service by ensuring sellers’ requests and issues are resolved in a timely manner
Our take
In the realm of supply chain operations management, a multitude of software tools is currently employed. For smaller enterprises, particularly those in the realm of e-commerce marketplaces, a reliance on various SaaS solutions can lead to unnecessary expenditures amounting to thousands of dollars annually.
SPS is a legacy company addressing this issue by consolidating software tools for retail merchants under a single integrated platform. A publicly traded multinational, SPS forges data-driven partnerships, using cloud software to connect trading partners across the globe.
In a time of unpredictable supply chain issues stemming from geopolitics and the rise of AI, SPS announced AI updates for its tools in 2026, including supply chain coordination and omnichannel fulfilment. This exemplifies an agility that's surprising for the company's age. Its flurry of acquisitions throughout the 2020s has helped it stay on top of innovations. With 55,000 customers across the retail sector and continued growth over the last decade, SPS is well and truly a leader in global supply chain operations.
Freddie
Company Specialist at Welcome to the Jungle
Insights
35% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2023
$66m
SERIES A
Oct 2022
$52.8m
SERIES A
Total funding: $134.8m
Company benefits
- Employee assistance plan (EAP
- Paid time off (PTO)
- Company holidays
- Business travel accident
- Health
- Dental
- Disability
- Retirement savings / pension
- Employee stock purchase plan (ESPP)
- Life insurance AD&D
- Dependent life insurance
- Tuition reimbursement
Company HQ
Downtown West, Minneapolis, MN
Leadership
Chad Collins
(CEO)Previously CEO of Korber Supply Chain, was a General Manager at Accellos and was the VP of HighJump Software.
Salary benchmarks
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