Product Manager, NEC Software Solutions

• A passion for improving services for the public
• Flexibility - you will wear many hats in this role so you must be able to adapt to changing priorities and a great variety of work
• Strong decision making - you will be able to make tough decisions in the best interests of the product, customer and company
• Commercial awareness. Able to conduct accurate return on investment (ROI) calculations. You understand the market. You can build business cases
• Strong prioritisation skills - you understand and can implement the principle of Minimum Viable Product (MVP)
• A sense of ownership. We work as a team and we ensure that issues don’t fall into the gaps between disciplines
• Excellent research skills. Research competitors, markets, customers, requirements and use it to inform the very best product strategies that lead to market leadership and commercial growth
• Leadership skills - product managers need to positively influence the whole lifecycle
• Communication skills - essential for the role
• Demonstrable Experience working as a Product Manager is required,
• Clear experience and understanding of software based products within the Health Industry
• Experienced with Agile Working
• A good working knowledge of at least one of the following; Primary, Secondary or Acute Care settings
• Demonstrable research skills – experience with the research of competitors, markets, customers, requirements and use it to inform the very best product strategies that lead to market leadership and commercial growth
• Full and valid UK/EC driving licence – there will be travel to client sites involved in this role
• Advanced MS Office skills
• Self reliant requiring minimal direction but with strong team player capabilities
• Excellent written & verbal communication skills
• Ability to deliver in a fast-moving environment with changing priorities
• Strong interpersonal/team skills
• Highly self-motivated with excellent time management and prioritisation skills, with a proven ability to work to deadlines
• Ability and desire to deliver an excellent level of customer service
• Effective relationship builder, developing strong working relationships with customers, relevant agencies and individuals within the business
• Undaunted when encountering problems or challenges and keen to determine a solution
• Organised

Desirable

• The Product Manager will be responsible for managing a set of software products from ideation through to sale within our Health Division
• You will be extremely customer focused in all that you do
• Our technology is all about improvement – and if you have experience in managing products that improve healthcare
• Be the voice of our customers - consult and coordinate/undertake research to understand what their needs are now and will be in the future. Listen to feedback
• Research the competitive landscape across Healthcare to develop propositions unique and competitive to the marketplace
• Strive to continually improve the customer experience
• Define the products, maximising revenue opportunities
• Take ownership of the pricing model for each solution
• Assist with bid responses and other procurement activities
• Serve as a subject matter expert for questions and queries that may arise internally or externally
• Create a roadmap to execute product strategy
• Run user groups, liaise with relevant agencies, professional bodies and policy units
• Define and manage the scope and relative priorities of projects
• Create detailed functionality documentation to support product training, sales collateral and marketing campaigns
• Work in collaboration with clinical teams, digital leads and user communities to convert accurate user stories into product features and enhancements

• Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required