Head of National Accounts Director, Lending Club
Home Improvement Financing
More information about location
Online personal loans
Open for applications
Online personal loans
1001+ employees
Open for applications
More information about location
1001+ employees
Company mission
To transform the banking system to make credit more affordable and investing more rewarding.
Role
Who you are
- 10+ years of business-to-business sales experience in both an inside and outside capacity preferred
- 5+ years of National Account Sales experience preferred
- 5+ years in a leadership position and ability to collaborate across various stakeholder groups
- Bachelor’s degree in a related field; or equivalent work experience
- Strategic thinker, with analytical mindset
- Proven track record of Sales success through both organic growth and new business acquisition
- Ability to build relationships, and communicate across all levels of an organization
- Skillful negotiation and presentation abilities
- Ability to clearly communicate and present ideas, through both verbal and written formats
- Proficient in using Microsoft Outlook, Word, PowerPoint, and Excel
- Position also requires 30-40% travel nationally, including overnight and potential for weekends
- Sales experience in financial services, in particular consumer (retail) lending is preferred
- Home Improvement industry experience preferred
What the job involves
- In this role you will be responsible for managing and acquiring revenue generating relationships with key National Accounts operating in the Home Improvement space
- You will analyze market trends and competitor strategies to identify growth opportunities with potential enterprise accounts including private equity back roll-ups, multi-location brands, and other enterprise home improvement operators
- The main goal will be driving incremental sales volumes focused on larger accounts. This role will report directly to the Senior Vice President of Home Improvement
- Generate incremental revenue through the acquisition of new National Account relationships
- Target new National Account prospects operating in the Home Improvement space for acquisition using multiple sources of data to triangulate on the best opportunities
- Engage prospects through a combination of targeted sales and marketing initiatives
- Identify key decision maker(s) in the financing purchasing decision and establish enduring relationships
- Employ a consultative sales approach to understand and assess the customer’s financing needs and position LendingClub as the primary solution versus the competition
- Oversee the execution of onboarding, including effective communication both internally and externally of the deal requirements
- Ensure adherence to contract terms and conditions and work to mitigate any discrepancies between account performance and agreement
- Maintain and increase revenue as the key point of contact for onboarded National Accounts
- Develop deep and robust relationships at multiple levels of the client’s organization through phone and face-to-face interaction
- Employ a consultative sales approach to understand and assess the customer’s financing needs
- Conduct periodic trainings and face-to-face Business Reviews with the client
- Oversee the update and distribution of weekly/monthly reports to ensure accounts receive timely and relevant information
- Act as the primary liaison when issues arise, providing clear and thoughtful communication to the client regarding the situation and timing of resolution
- Exhibit Sales Leadership
- Form relationships with relevant associations; attend industry tradeshows
- Understand market and competitive trends and provide thoughtful input into Sales and Marketing strategies based on these insights
- Act as subject matter expert on internal business development discussions to identify and prioritize enhancements or projects that will increase Lending Club value proposition, revenue and market share
- Help determine and develop the sales team structure
- Manage and drive sale team success in exceeding forecast and revenue generating KPI’s
Our take
Lending Club is a digital bank offering personal loans, auto loan refinancing, and debt consolidation to help individuals manage their finances. It provides flexible loan terms and competitive rates for a variety of needs, as well as high-yield saving and cash-back checking accounts, designed to help customers grow their money.
Focusing on digital solutions, Lending Club removes traditional brick-and-mortar branches, passing the savings on to customers through low fees and better rates. It connects borrowers with investors in a marketplace model and offers fast loan approvals and competitive interest rates.
To bolster its offering, the company acquired Tally Technologies' intellectual property (IP) to enhance its credit management services. It continues to develop and enhance its products and improve customer engagement in a bid to become a "top of mind" company with more active users.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Apr 2014
$65m
GROWTH EQUITY VC
Nov 2013
$57m
GROWTH EQUITY VC
Total funding: $332m
Company benefits
- Untracked vacation for salaried employees, which means take it when you need it, and generous paid time off for hourly team members
- A hybrid work model that balances in-office and work from home
- Leading health and safety protocols related to COVID, including complimentary at-home testing kits from Cue Health for those coming to the office
- Up to 16 weeks paid leave for new parents, plus a fully paid, phased return-to-work policy for qualified leaves
- Mothers Rooms and hospital-grade pumps in every LC office
- Generous and varied mental health benefits
- Wellness program with cash incentives — earn up to $75 per month for being active
- Paid volunteer time and donation matching
- Onsite gym, locker room, bike room, and fitness classes (depending on location)
- Café with our own in-house barista
- Stocked pantries with healthy snacks and drinks
- Technology-forward and collaborative office spaces
Company HQ
South Beach, San Francisco, CA
Leadership
Scott Sanborn
(CEO)Previously held leadership positions as the Chief Revenue Officer for publicly traded eHealth Insurance, President of RedEnvelope, Inc., and SVP at the Home Shopping Network. Joined LendingClub in 2010 and has worked as Chief Marketing Officer, Chief Operations Officer, and President before becoming the CEO in 2016.
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