Manager of People Analytics, ServiceTitan
$124.4-166.4k
+ Annual bonus & Equity
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
$124.4-166.4k
+ Annual bonus & Equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- 5+ years of progressive experience in people analytics or a related field, with a proven track record of leading successful analytics initiatives
- Demonstrated experience in managing complex projects
- Proven ability to build and maintain strong stakeholder relationships and influence senior leadership
- Advanced proficiency in BI/Analytics/Statistical modeling tools (Visier, OneModel, Workday Prism, Tableau, etc.)
- Expertise in data visualization and storytelling
- Strong proficiency in SQL, and experience with Python (or R) for advanced statistical analysis and predictive modeling
- Strong strategic thinking and problem-solving abilities
- Ability to translate complex data into actionable insights and recommendations
What the job involves
- Collaborate on the development of the overall people analytics strategy, aligning it with organizational goals and anticipating future needs
- Lead the identification and prioritization of key people analytics projects, ensuring they deliver measurable business impact
- Cultivate strong relationships with senior leaders and key stakeholders across the organization
- Partner with senior leadership to influence strategic decisions through data-driven insights and recommendations
- Oversee the design, development, and maintenance of advanced business intelligence solutions, including self-service dashboards and predictive models
- Drive the adoption of analytics tools, such as Visier, to gain deeper insights into workforce trends
- Oversee the partnership with the People team and organization to ensure needs are met, and that the team is providing value
- Present complex data insights in a clear and compelling manner, influencing decision-making at all levels
- Act as a trusted advisor on people analytics matters, providing strategic guidance and expertise
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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