Workplace Experience Coordinator, Akeneo
$65-70k
5 days a week in office
The product experience company and global leader in Product Information Management
Be an early applicant
The product experience company and global leader in Product Information Management
201-500 employees
Be an early applicant
$65-70k
5 days a week in office
201-500 employees
Company mission
To empower business leaders with software, education and an engaged community all focused on the practice of product experience management.
Role
Who you are
- 1+ years of experience in office/workplace operations, hospitality, facilities, flexspace or employee experience
- Warm, proactive and willing to roll up your sleeves to get things done
- Reliable, organised and able to juggle multiple tasks with good attention to detail
- Strong communication skills - in person, in writing and across tools like Slack
- A team player who builds trust through helpfulness, consistency and good judgement
- Comfortable working autonomously day-to-day with guidance from a remote manager
- Growth-minded, adaptable and eager to learn
- Experience in a tech or fast-paced environment is a plus
- You don't need to tick every box. We strongly encourage candidates from all backgrounds to apply. If you are excited about this opportunity but your experience is slightly different, we still want to hear from you!
What the job involves
- As our US Workplace Experience Coordinator (WXC), you’ll play a key role in Akeneo’s employee experience by supporting the smooth, welcoming and efficient operation of our Boston office
- We recently moved to a fantastic new home in the Downtown/Financial district, and are looking for an enthusiastic workplace professional who enjoys creating great experiences for others
- As part of Akeneo’s People Experience function, the US WXC will serve as a warm, reliable point of contact for our US team, both in person and digitally for our remote and hybrid employees
- You’ll report to the Chief People Experience Officer, based in Paris, and your work will focus on office operations, communications, hospitality and events, business support, and overall employee experience
- Our Workplace Experience team's mission is: "To operate and sustain a portfolio of inspiring environments that facilitate purposeful experiences and empower our thriving communities
- We partner with the business to provide critical support in the moments that matter across the employee journey." In short, we aim to turn workplace experience into a competitive advantage
- Be a warm, consistent presence in the office and ensure a positive day-to-day experience for employees and visitors
- Own the smooth running of daily operations, including making office rounds and ensuring the space looks its best
- Liaise with local vendors and service providers (cleaning, maintenance, security, building management)
- Assist with the coordination of internal meetings and events, including logistics
- Share key workplace updates and maintain a digital presence across Slack channels
- Handle in-person, email and Slack queries with professionalism and warmth
- Support new hire onboarding to ensure a smooth arrival experience
- Coordinate office resources such as supplies, snacks, equipment and furniture
- Process and monitor office-related invoices and expenses
- Support US employees navigating our corporate travel platform
- Provide administrative support to remote US employees
- Help ensure remote team members feel connected and supported as part of our broader People Experience initiatives
- Support the planning and delivery of in-office events and activities that encourage attendance, connection and community
- Assist in running our US ‘End of Year’ celebration
- Work closely with stakeholders to maintain a clean, safe and comfortable environment
- Support with basic compliance activities and keeping safety documentation up to date
Application process
- 30-minute screening call with a member of our Talent Acquisition team
- 45-minute call with the Chief People Officer
- 30-45-minute call with a member of the US leadership team
Our take
Based in France and Boston, Akeneo is a provider of product experience management (PXM) and product information management (PIM) solutions. The platform enables businesses to create product growth opportunities by enriching, managing and optimizing product data across the entire customer journey, to deliver unforgettable experiences to their customers.
The company is trusted by global brands and industry experts, including Staples, AMG Medical and Bensons for Beds. Recognised as a Global Leader in Product Information Management by IDC and Gartner, Akeneo's Product Cloud provides an AI powered, single source of truth for product information and data.
With over 3 billion unique product experiences delivered by Akeneo PIM, they are in a great position to continue making waves in the product experience management space, bringing Akeneo ever closer to its goal of best serving the growing needs of modern omnichannel brands and retailers.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
Meet Nicholas, Senior Manager Business Development
Our mission
Progress careers and make impactful contributions to team members' professional growth.Insights
Company
Funding (last 2 of 5 rounds)
Mar 2022
$135m
SERIES D
Sep 2019
$46m
SERIES C
Total funding: $197.4m
Company benefits
- Work-Life Balance: Enjoy 25 days of annual leave with flexible working hours, and a hybrid setup allowing 3-4 days working from home. Option to Work from Anywhere for up to 30 days per year
- Home Office & Commuting Allowance: Enjoy a $600 budget to enhance your home office and an $80 monthly sustainable transportation allowance for eco-friendly commuting
- Generous Parental Leave: Benefit from 16 weeks of paid maternity leave, 4 weeks of paid leave for the second parent. A gradual return to work program is also available
- Community & Support: Engage in 2 paid volunteering days annually and join Employee Resource Groups dedicated to promoting diversity and inclusion within the company
- Professional Development: Access a $1,000 annual budget for personal professional development and take advantage of career paths, internal mobility opportunities, and a "Women in Leadership Programme."
- Comprehensive Onboarding: Start on the right foot with an 8-week onboarding program
- Health & Insurance: Receive 100% employer contribution for employees and their dependents for medical, dental and vision benefits up to the set caps
- Financial Security: Benefit from a 401k with a 4% company match and short as well as long-term disability insurance
- Mental Health Support: Access individual and confidential sessions with a mental health practitioner or coach of your choice
Company values
- Diligent Benevolence: We thrive as a unified force, caring deeply for one another, celebrating victories, and growing together. Openness and kindness are our cornerstones, but we steer clear of complacency. We strive for excellence, knowing it demands constant, honest feedback within a supportive environment
- Humble Hunger: We have big ambitions and aim to be the best at what we do. But we recognize that this is a long and imperfect road. There is no recipe for success. Arrogance and self-conceit will not drive us anywhere. It’s a journey of learning, minus the ego trip
- Responsible Pioneers: Our decisions boldly navigate new frontiers, always aligned with our customer-first compass. We navigate with responsibility, recognizing our resource limits. We're a crew of accountable owners
- Inclusive Community: More than an inner spark, our Purple Fire forges a community where everyone's seen, heard, and valued. It's our diversity – of thought, background, and culture – that fuels this fire, creating an impactful, united, and passionate collective that aims to create and inspire
Company HQ
101 Arch St Boston, MA 02116
Articles
Leadership
Romain Fouache
(CEO)Previously the Managing Director at Arbiom before working several positions at Dataiku, including VP of Strategy, COO and CRO. They worked at Dataiku for 7 years total before becoming CEO of Akeneo.
Benoit Jacquemont
(Co-Founder & CTO)Previously worked for over 12 years at Smile in many different roles before becoming the CTO of Akeneo. These titles include Project Manager, PHP Technical Director and CTO of Smile Group.
Fred de Gombert
(Co-Founder & President)Previously founded and was CEO of Manalee before working at Smile as a Pre-Sales Engineer and later E-commerce Director. They worked at Smile for over 7 years before co-founding Akeneo.
Nadine Pichelot
(CFO)Nadine supports the company through its next phase by implementing infrastructure and processes that support profitable and sustainable growth. She brings 35 years of experience as a COO and CFO.
Sabrina Jaksa
(Chief People Experience Officer)Sabrina is an award-winning HR coach, consulting start-ups and SMEs on a variety of pain points such as culture, values, recruitment, L&D, people management, HR compliance, and more.
Andy Tyra
(Chief Product Officer )Andy leads Akeneo's Eng, Product, & Design to define multi-product strategy. He helped build AmazonFresh/AWS Marketplace & was Whereby's 2023 CEO.
Annabelle Malherbe
(Chief Operating Officer )Annabelle collaborates closely with the CEO to drive Akeneo’s strategic agenda and corporate development. Annabelle’s previous roles include COO at Zoovu and Linkfluence.
Salary benchmarks
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Diversity, Equity & Inclusion at Akeneo
Camille Fant (Principal CSR & DEI Manager)
- At Akeneo, we are committed to fostering a safe and welcoming environment for everyone, regardless of gender identity, sexual orientation, disability, race, age, family status, religion, or any other personal traits. We strive to create the conditions for you to feel safe and be yourself. We have created different Employee Resource Groups (ERG) to support our Inclusive community value. By providing a safe place for underrepresented groups (URGs) and advocating for the needs and concerns of URGs they play a significant role in promoting diversity and inclusion and reinforce Akeneo’s commitment to Diversity, Equity, and Inclusion. Akeneo Employee Resource Groups (ERGs): - Akeneo Women & Allies - Akeneo LGBTQIA+ & Allies - Akeneo Neurodiversity & Allies - Akeneo Parents & Allies - Akeneo People of Color & Allies Our five ERGs have led a variety of impactful initiatives, including hosting conferences with external speakers, publishing newsletters, and organizing First Aid training sessions for infants and children.
- Woman in Leadership Program The Women in Leadership program (open to every woman at Akeneo) empowers women to navigate leadership with confidence, authenticity, and strategic influence. Through a mix of discussions, skill-building workshops, and peer collaboration, participants gain the tools needed to overcome challenges, strengthen their leadership presence, and advance their careers.
- Uncounscious bias Training An unconscious bias is a prejudice or stereotype individuals hold about certain groups of people that they aren’t consciously aware of having. These biases may exist toward people of various races, ethnic groups, gender identities, sexual orientations, physical abilities and more. At Akeneo, we are committed to identifying and understanding unconscious biases and their impact on recruitment and company culture. We strive to build a workplace that actively acknowledges bias by empowering everyone to speak up and providing comprehensive training to help all employees recognize and address it.
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