Implementation Project Manager, Paperless Parts
More information about location
3 days a week in office (Downtown Boston)
Estimating & quoting for manufacturing
Open for applications
Estimating & quoting for manufacturing
101-200 employees
Open for applications
More information about location
3 days a week in office (Downtown Boston)
101-200 employees
Company mission
To make manufacturing more accessible.
Role
Who you are
- 4+ years of project management experience in customer-facing roles within fast-paced, high-tech companies; SaaS and SI experience preferred
- Experience in manufacturing operations, large OEMs, or STEM roles related to supply chain, ops management, engineering, or fabrication is a plus
- Experience working with and communicating with manufacturing firms, along with lean six sigma or process improvement experience, is a plus
- Experience delivering training to end users
- Familiarity with ERP systems and/or software integrations is a plus
- Highly organized with the ability to manage project timelines, scope, and budgets while thinking creatively
- Strong communicator and listener, able to clearly explain concepts, status, and plans to both internal teams and clients, and adapt based on the audience
- Ability to build professional, collaborative relationships with both colleagues and customers to drive project success
- Effective time management skills, balancing daily activities with long-term initiatives
- Quick to learn new products, industries, and adapt to changing processes and tools
What the job involves
- As an Implementation Project Manager, you will be responsible for driving the successful delivery of implementation engagements through management of all aspects of the customer’s experience
- In this role, you will work consultatively with customers to set expectations, plan, communicate, guide the customer through the change management process, and negotiate project scope, timeline, and budget
- It is the mission of the Implementation Project Manager to support our customers in ensuring they have the right tools for long-term success with the Paperless Parts Platform
- This is a full time position based in the Boston, MA office and requires on-site presence, with a hybrid schedule as needed
- You'll manage and tailor communications across internal and customer teams, preparing status reports, conducting meetings, and addressing inquiries to keep stakeholders informed and engaged
- Prioritize time management and urgency, balancing project timelines, resource accountability, scope, and budget
- Oversee project scope, manage customer expectations, and address scope creep directly with customers
- Assess project health, identify risks, and with the help of management and mentors, implement risk management strategies to ensure successful project delivery
- Build and maintain professional relationships with internal teams, external customers, and executive sponsors through transparency, follow-through, and stakeholder awareness
- Understand product solutions and facilitate customer discovery to advise on optimizing the product for successful implementation and long-term value
- Ensure project records reflect customer goals, timelines, scope, risks, and progress
- Identify opportunities for process improvement, make recommendations, and implement changes to enhance team performance
- Travel to customer sites 1-2 times per month
Our take
The creation of bespoke components for manufacturing processes can be time-consuming to manage and difficult to price. Typically, job shops and contract manufacturers have used paper trails to forecast component creation and provide quotes for their clients - meaning the process is ripe for modernization.
Paperless Parts provides an estimating and quoting software platform for manufacturers and job shops, focusing on eradicating paperwork from the process. The platform organizes quote information into a single point of knowledge for all parties, using this data to automate manual steps.
With this approach, the company says it's cutting costs, speeding up how components get deployes, and keeping everything secure and cmpliant along with way. And it seems to be working, as its now setting its sights on expanding into the Canadian and Mexican market, aiming to take its success even further.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (2 rounds)
Sep 2021
$30m
SERIES B
Jan 2021
$7.2m
SEED
Total funding: $37.2m
Company benefits
- Healthcare, dental, and vision: We cover 100% of Health, Dental, and Vision premiums for employees and their immediate families with multiple plan options available
- Wellness and relaxation: We want you to decompress and relax in a way that is best for you. From a Peloton membership to rock climbing, to massages, we’ll cover some of your costs
- Unlimited PTO: We recognize that our team works hard and ask that you take time when you need it
- Training and development: Attend conferences, classes, and trainings to hone your skills
Company HQ
Financial District, Boston, MA
Leadership
Jason T. Ray
(Co-Founder & CEO)Supply Corps Officer Department Head, Navy Acquisition Contracting Officer, and Additive Manufacturing Lead for the US Navy from 2009 to 2016.
Scott Sawyer
(Co-Founder & Chief Scientist)Experience as Associate Technical Staff at MIT Lincoln Laboratory from 2011 to 2014. VP of Engineering for ecovent Systems from 2014 to 2016.
Salary benchmarks
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