UX Designer, Firstup
Workplace communication platform
Job no longer available
Workplace communication platform
201-500 employees
Job no longer available
201-500 employees
Company mission
To improve the employee experience at every moment that matters, large and small.
Role
Who you are
- User-centered - You think beyond the pixels on the screen, toward value for the user
- Team mindset - You embrace feedback, proactively seek it out to inform and unblock your own work, and share it with others
- Curious problem-solver - You love the discovery process, and embrace turning loosely defined problems into tangible wireframes and prototypes that deepen our collective understanding of how to solve the problem at hand
- Strong communicator, collaborator, and facilitator - You tell compelling stories that articulate the 'why' of your design work, and you're comfortable working with others to design the "best" solution to a problem
- Proactive doer - You take steps to push projects toward completion, and find ways to make progress amongst ambiguity (absolute must have)
- Measured - You form opinions on what success means for a project, and seek data to understand why your designs succeed or fail in order to iterate and improve
- Bachelor's or Master's Degree in Design or similar discipline, with at least 3 years of experience designing products and experiences (Saas experience strongly preferred)
- A portfolio that demonstrates passion for user-centered design, and simple solutions to complex, human problems
What the job involves
- You will be leading the design efforts on projects, developing wireframes and prototypes, conducting user research, and working closely with cross-functional teams to deliver high-quality designs that meet business objectives
- Translate user needs and research insights into new products and features, designing the workflows and detailed interactions that bring them to life
- Take a data-informed design approach, leveraging inputs like user research and usage data to inform design direction
- Communicate design ideas using a variety of formats - use system diagrams, loose sketches, wireframes, and comprehensive prototypes to gather feedback and help the team build confidence in design direction
- Build collaborative relationships with other team members (Product Management, Engineering, Data Analysts, Marketing, etc) while proactively sharing work to iterate with feedback from all angles
- Contribute to our cross-platform design system and language with an eye on accessibility - we build products that can scale for a global audience, and are useful and usable to everyone
- Collaborate with other designers to create a singular, cohesive experience across products
- Conduct usability tests to gather feedback from users and iteratively refine the design based on their input
- Keep the user at the forefront of the design process, advocating for their needs and preferences throughout the development lifecycle
- Monitor user feedback and analytics post release in order to identify areas for improvement, making iterative design changes as necessary
Our take
As hybrid and remote work models become commonplace, workplace communication struggles to keep pace. many companies now grapple with burnout and digital fatigue, compounded by the absence of regular face-to-face interaction, leaving HR teams and managers searching for effective engagement strategies.
Enter Firstup, a solution designed to tackle this challenge head-on. It offers a workplace communication platform that seamlessly integrates with a company's HR systems. By tapping into data from recruitment, performance management, talent acquisition, and other sources, first build detailed employee profiles. This enables companies to craft and deliver personalised engagement initiatives, ultimately enhancing productivity and retention rates.
With a track record of success, Firstup has recently surpassed the $100M mark in annual recurring revenue and clinched the prestigious 2023 HR Tech Award for Employee Experience. Already trusted by over 40% of the Fortune 100, including industry giants like Amazon, Holton, and Ford, Firstup is poised to continue growth. Its ability to adapt to the evolving needs of the modern workforce ensures it remains a key player in the realm of workplace communication and engagement.
Steph
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Company benefits
- Health Coverage: Doing your best starts with feeling your best. We provide fully paid medical, dental, and vision for employees, plus 70% for dependents
- Flexible Time Off: You can’t mobilize if you don’t rest and recharge—so take as much paid time off as you need
- Fruity Umbrella Drink Bonus: When we say we want you to take time off, we mean it. To encourage you, we offer extra compensation when you take time off in full-week increments
- Retirement Plan: There’s life beyond work, and someday there will be a lot of it. We’ll help you save for that time
- Professional Development: We invest in our people and build their skills for the future of work—no matter where that future takes them
- Family Leave: We support making big changes, and nothing will change your life more than bringing a child into your family. That’s why we offer 12 weeks of fully paid family leave for all parents
- Volunteer PTO: We give you paid days off to give back because we want our workforce to be a force for good
- Commuter Benefits: Although much of our workforce is remote, when we do head into the office, we subsidize eco-friendly ways to get there
Company HQ
Financial District, San Francisco, CA
Leadership
Nicole Alvino
(Co-Founder, Chairwoman & CEO)Previously the founder and CEO of Dermalounge. They also worked at Enron Europe as an Analyst and Associate.
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