Sales Development Representative, Wayfair

$34.2-38k

This role includes a performance-driven variable compensation plan; On-target variable compensation averages ~$48,000/year + You may also be eligible to earn an uncapped quarterly bonus based on your performance, range of earnings to be discussed during the interview

Salesforce

Hubspot

Entry and Junior level

Remote in US

A global online homeware marketplace

Be an early applicant

A global online homeware marketplace

1001+ employees

B2CRetailLifestyleMarketplaceInterior designFurnitureHome improvementeCommerce

Be an early applicant

$34.2-38k

Salesforce

Hubspot

Entry and Junior level

Remote in US

1001+ employees

B2CRetailLifestyleMarketplaceInterior designFurnitureHome improvementeCommerce

Company mission

To help everyone, anywhere create their feeling of home.

Job

Company

Role

Who you are

Bachelor’s Degree (required)
6+ months of experience in sales or sales development with a track record of exceeding goals
Demonstrated success with consistent, measurable over-achievement in previous roles
Excellent communication skills across phone, video, email, and messaging, with strong active listening and outreach abilities
Highly organized and able to prioritize and manage a high workload efficiently
Strategic thinker with strong problem-solving skills and opportunity identification
Experience with CRM platforms such as Salesforce or HubSpot (preferred)
Resilient, adaptable, results-driven, and passionate about customer engagement

What the job involves

We seek a motivated and talented Sales Development Representative (SDR) to join our growing team. This remote role is pivotal in generating and qualifying leads, fueling the sales pipeline, and driving business growth
Conduct outbound prospecting for customer leads generated from various acquisition sources
Manage and grow a pipeline of prospective customers through consistent touchpoints, including phone calls, emails, trade shows, and social engagement
Utilize tools like Salesforce and ZoomInfo to research and qualify leads, uncovering their business potential and needs
Identify and nurture opportunities to match customers with the most suitable Wayfair Professional sales program
Consistently meet or exceed key performance indicators (KPIs) related to outreach activity, lead qualification, and customer engagement
Overcome objections and roadblocks with resilience, adaptability, and effective communication
Develop and maintain an in-depth understanding of Wayfair’s products, services, and customer base to better address inquiries and provide value-driven solutions
Play a fundamental role in helping Wayfair Professional achieve ambitious growth objectives through teamwork and a customer-centric approach

Our take

Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.

Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.

With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

-14% employee growth in 12 months

Glassdoor (3.1)

Trustpilot (3.8)

Company

Company HQ

Prudential / St. Botolph, Boston, MA

Leadership

Niraj Shah

(Co-Founder & CEO)

Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.

Steven Conine

(Co-Founder)

Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.

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