Senior Content Designer, GoFundMe
$131-218k
+ Equity
Office located in Los Angeles, CA; San Diego, CA; San Francisco, CA
Social fundraising platform
Be an early applicant
Social fundraising platform
501-1000 employees
Be an early applicant
$131-218k
+ Equity
Office located in Los Angeles, CA; San Diego, CA; San Francisco, CA
501-1000 employees
Company mission
To help people fundraise for the personal, business, and charitable causes that matter most to them.
Role
Who you are
- Have a strong content design portfolio of projects showcasing goals, process, and outcomes, including business impact
- Have a background in designing product experiences for social media ecosystems—activity feeds, user-generated content, profiles, sharing, etc
- Confidently connect your strong knowledge of user psychology in online social ecosystems to tangible UX solutions
- Confidently contribute to product strategy and vision - not just what words to write, but what product we should build
- Clearly articulate your content recommendations and decisions to stakeholders
- Give, seek, and incorporate thoughtful feedback - whether it’s about product strategy, design decisions, or word choice
- Advocate for equitable, accessible design and product choices that serve all users with care and attention
- Take initiative and prioritize workload while meeting project deadlines
- Have experience working with a design system and using tools like Figma, Lyssna (UsabilityHub), and JIRA
Desirable
- Experience tracking the business impact of content design and communicating it to internal stakeholders
- Writing experience in the digital fundraising space
What the job involves
- As a Senior Content Designer at GoFundMe, you’ll play a key role in shaping some of our most mission-critical product initiatives. You’ll advocate with confidence for clear, consistent, motivating language at the center of our products and the design process itself
- We’re looking for someone with a background in UX content design crafting experiences for social media platforms (activity feeds, user-generated content, profiles, sharing), to help define an exciting new chapter for our business. You’ll also have a hand in developing our growing content design practice, helping evolve our processes and standards across the company
- Lead content design on high-profile product initiatives as a part of a cross-functional product team
- Partner with product designers, researchers, product managers, engineers, legal, marketing, and other writers
- Align your work with business goals, user needs, and our design system
- Advocate confidently for clear, consistent, engaging content for your product area at every stage of the product cycle
- Champion the discipline's impact by proactively mentoring designers, PMs, and others to help them improve their UX writing skills and center content in their own processes
Our take
One of the most well-known fundraising platforms in the world, GoFundMe makes raising money online exceptionally easy. The platform started initially with a focus on charity and good causes, but its scope has now expanded to include start-up business funding. What makes the platform attractive is its ability to democratize fundraising through the medium of online.
GoFundMe's rapid rise in popularity has been helped by its social media integrations and the speed at which individuals can start funds. With strategic foresight, the company launched its GoFundMe Guarantee in 2016, a pledge to protect donors from fraud or platform misuse - knowing that its continued growth could only be hampered by security issues or donor deception.
This guarantee is what has enabled the company to remain the largest crowdfunding platform in the world. Notably, it stands amongst the likes of Airbnb, Facebook, and Netflix in being backed by tech investors TCV.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Company benefits
- Wide range of health insurance options, including medical, dental, and vision (GoFundMe covers 100% of employee premiums, and 80% of spouse and dependents)
- $600 annual fitness and wellness reimbursement
- Weekly massages
- Standing desks
- Fully-stocked kitchens & daily lunches
- Team off-sites & monthly social events
- Many of our offices are dog friendly
- 10 paid holidays, 17 days of accrued vacation per year, unlimited sick time & three volunteer days
- Enhanced parental leaves
- $50/month for employees commuting to and from work (public transit and/or parking)
- Caltrain GoPasses for our Bay Area commuters
- "Gives Back" program, where employees nominate fundraisers weekly for donations from GoFundMe
- Quarterly volunteer events in each office to give back to our local communities
- 401(k) retirement plan with company matching
- Access to learning tools and resources, including a subscription to Udemy, guest speakers, and internal brown bag sessions
Company HQ
Centennial, Redwood City, CA
Leadership
Margaret Richardson
(Chief Corporate Affairs Officer, not founder)Formerly worked at Airbnb as Vice President of Trust and Director of Global Policy. They worked in Trust & Safety at Apple prior to becoming a Member of Pipeline Angels.
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