Senior Sales Operations Analyst, ecobee
Smart & sustainable home appliances
Open for applications
Smart & sustainable home appliances
501-1000 employees
Open for applications
501-1000 employees
Company mission
To improve everyday life, while creating a more sustainable world.
Role
Who you are
- We’re always looking for curious, talented, and passionate people to join our team
- We are looking for a motivated collaborator who uses data and storytelling to enable good decision making, someone who can look holistically at the systems, data, and processes at ecobee and our customers, and optimize these processes to create valuable business outcomes
- You have progressive years of experience in sales analytics
- You have worked directly with customers/partners in a B2B and/or B2C environment. Experience with any of brick & mortar, electronic, home improvement, ecommerce retailers, 2-step distribution and/or wholesalers an asset
- You can provide examples of strong project management & organizational skills, and you are able to manage multiple initiatives concurrently
- You have a keen interest in process, enablement, managing data and crafting stories with it
- You can demonstrate strong analytical skills in forecasting and program ROI measurement
- You have exceptional MS Office (Excel, PowerPoint) skills, you can pull, summarize, and manipulate data using SQL, you have experience with various software tools like PowerBI, Tableau, SalesForce, and other Sales analytics tools
- You are comfortable operating in a lean environment and skilled at prioritization
What the job involves
- We’re looking for a Sr. Sales Operations Analyst to support our rapidly growing sales enablement team
- In this role, you will help build tools and create processes that enable our Pro sales organization
- Working with teams across Marketing, Sales, Finance, and BI, you will turn data into insights and create scalable solutions to help drive sales with our sales team
- You will support our Sales Channels on our Sales Enablement team by providing analysis & insight on promotional performance, demand forecasting, competitive & market activity, and supporting the management of our prospect & project pipeline
- S&OP – actively participate in the demand planning cycle with the sales & operational teams, work with the teams to identify trends and insights contributing to changes in consumer demand and how they should be reflected in customer specific & aggregated demand plans
- Promotional planning and analysis – create & deliver ROI analysis for all price & co-marketing promotions, communicate cross-channel conflicts, lead post-promotion reconciliation & analysis
- Tools, insight & data management – become an internal specialist on customer data ingestion, visualization and business intelligence tools ensuring a high level of data hygiene
- Develop customer level insight to help improve sales velocity
- Market data & competitive analysis – use internal and external tools to analyze market, partner, & store level cannibalization, promotional impacts, competitor activity, and general market insight
- Customer management – take a key role in onboarding new customers, project manage internal system setup, provide key customer demand information to Supply Ops team, and collaborate with our business systems team for EDI setup
Application process
- Application review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status
- A 30-minute phone call with a member in Talent Acquisition
- A first round virtual interview for 60 minutes with our Sr. Manager, Sales Operations + Team member– expect technical, behavioural and situational questions
- The final step is another 60-minute virtual interview
- You will be provided with a scenario, a data set, and some questions similar to that which you’d handle in this role
- You’ll work through the data set to answer the questions and you’ll have the opportunity to ask questions along the way
- This will provide you with an opportunity to present your thought process, skills, and insights
Our take
As the world shifts toward sustainable transport, housing, and lifestyle solutions, ecobee's smart home devices are well-positioned to address domestic energy efficiency. Known for creating the world's first WiFi-enabled thermostat, ecobee offers a range of smart home products.
Despite being an early market entrant, ecobee has expanded its product line to stay competitive. By integrating Alexa into its devices, ecobee has significantly grown its customer base and strengthened its relationship with Amazon, similar to how its competitor, Nest, partnered with Google.
In 2021, ecobee was acquired by Generac, a major power industry player aiming to expand into sustainable solutions. This acquisition has provided ecobee with the resources to reach a global market and continue leading in sustainability innovations.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
May 2018
$36m
SERIES C
Mar 2018
$80m
SERIES C
Total funding: $167.8m
Company benefits
- Health/Lifestyle Spending Account
- 75% parental leave top-up
- Health benefits starting day 1
- 25-day paid sabbatical in year 5
- $1,500 learning and development budget
- Quarterly hackathons
- Volunteer Days
- Flexible hours and work from home
- Your own ecobee device
Company values
- Cultivate curiosity
- Start with the customer
- Aim for impact
- Work for the planet
- Think like an owner
- Give respect and build trust
Company HQ
Central Waterfront, Toronto, ON
Articles
Leadership
Stuart Lombard
(CEO)Previously Founder of Inforamp. Has also served as Co-CEO at Isolation Systems and VP of R&D at Grocery Gateway.
Mark Malchionodo
(VP of Software Engineering)Previously CTO at PlanetEye Inc, Engineering Manager at BorderWare Technologies, Engineering Manager at Intel of Canada and Software Architect at Software Group Limited.
Salary benchmarks
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