Senior Platform Engineer, Docplanner
AI Team
Booking platform and management software provider for doctors
Be an early applicant
Booking platform and management software provider for doctors
1001+ employees
Be an early applicant
1001+ employees
Company mission
To help people live longer, healthier lives.
Role
Who you are
- Strong experience with Kubernetes (must-have)
- Knowledge of Terraform, Crossplane (nice to have) and Helm charts
- Experience with CI/CD tools like GH Actions, Argo CD and Argo Rollouts
- Familiarity with tools like Karpenter, KEDA, Velero and Cilium
- Experience building secure, scalable, and high-availability environments on AWS
- Understanding of Disaster Recovery Planning and strategies for cloud infrastructure
- Cloud AI offering: familiar with AWS Bedrock or Azure OpenAI
- Experience with Python apps at scale
- Experience working with GPUs and distributing workloads
- Be prepared to work in a startup-like environment, where priorities can shift quickly, tasks evolve rapidly, and flexibility is key to success in our fast-paced setting
- Comfortable scripting or developing tools in Bash or Go
- You can communicate in English (both spoken and written - min. B2 level)
- Growth mindset: nobody ticks all those boxes above, but willingness to learn is strongly valued here
What the job involves
- The Internal Platform is a pivotal foundation that accelerates product development by providing a reliable, scalable, and self-service ecosystem. It supports the entire software lifecycle and is meticulously tailored to meet the organization’s technological needs and strategic direction
- The platform enables development teams to operate autonomously in 80% of cases, reducing dependency on the Internal Platform area, and ensuring that compliance, security, and business continuity are integrated across the entire platform - defending general reliability of services, and data integrity
- Overall, a platform engineering team plays a critical role in ensuring a company's technology infrastructure is reliable and scalable
- The Internal Platform area consists of 34 people including 27 individual contributors 2 Staff Engineers, 4 Engineering Managers and Head of Internal Platform. The team is organized in a way to efficiently address Stakeholders needs
- The AI Platform Engineers team is a part of the Internal Platform area and nowadays consists of 1 Platform Engineer, Software Engineer, and an Engineering Manager. The team is accountable for designing, building and maintaining the company AI infrastructure. Ensuring high availability, scalability, security and cost efficiency. As AI needs are growing, we are intensely growing that team to be “The Magnificent Seven”
- The complexity of the Docplanner organization: Docplanner is a complex organization with multiple teams working on various products and services. One of the main challenges for the platform engineering teams is to understand and integrate the diverse technology stacks used by different teams
- Scalability and reliability of systems: As Docplanner grows and expands, the demand for the technology infrastructure also increases. The platform engineering team must ensure that the systems are designed to handle high traffic, are scalable, and secure
- You will work closely with Product Teams to understand their technical requirements and provide them with the necessary tools, services, and infrastructure to support their development efforts. Your insights and expertise will contribute to enhancing the efficiency and effectiveness of their workflows
- Design, implement, and manage AI Platform architecture
- Control AI-related costs, including models, GPUs, and other resources
- Work closely with Product teams to provide technical expertise and propose innovative solutions
- Guarantee highly available AI services through best practices and automation
- Collaborate with ML teams to operationalize AI models and integrate them into systems
- Troubleshoot critical issues and continuously optimize system performance
- Provide day-to-day support to team members and contribute to knowledge sharing
Application process
- Talent Acquisition interview - 45 min
- Technical Interview - 1 hour
- Home assignment - 1 week to complete
- Assignment presentation + Coffee with the team - 2 hours (1 hour for each)
- Each step is designed to help both you and our team understand whether this is a strong mutual fit. We’ll guide you through each stage so you always know what’s coming
Our take
Healthcare platform Docplanner has become a major player in the European healthtech market in the decade since it was founded. The company offers a suite of administrative tools for over 22M patients and around 2M doctors worldwide, including workflow digitisation and appointment booking services. The company currently operate in 13 countries, hit Unicorn status in 2021, and has been riding a recent wave of digital transformation and workforce overburdening in the healthcare sector which has spurred on demand for precisely the kind of services they provide. So it’s safe to say business is going well.
What is most compelling about Docplanner’s business journey has been its long-brewing competition with their direct competitor, the fellow Unicorn and better-funded Doctolib. The tête-à-tête with this French/German rival has seen both parties making aggressive European expansion with national acquisitions - Doctolib in Italy, France, and Germany; Docplanner in Turkey, Poland, Spain, and Latin America. With Docplanner’s 2021 acquisition of German parallel platform Jameda, however, they are making moves on Doctolib’s home turf. The company has also acquired MyDr, a leading Polish tech solutions provider.
These broad consolidation moves represent a maturation of the healthtech market which will serve both competitors well. Docplanner is certainly a key and aggressive contender in this race - and this company isn't going anywhere any time soon.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2019
$94.4m
SERIES E
May 2017
$17.7m
SERIES D
Total funding: $147.6m
Company benefits
- English classes
- Stock Option plan
Company HQ
De Weteringschans, Amsterdam, Netherlands
Salary benchmarks
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