Principal Managing Partner, Workday
CA$150.5-225.7k
More information about location
Enterprise AI platform for managing HR and finance
Open for applications
Enterprise AI platform for managing HR and finance
1001+ employees
Open for applications
CA$150.5-225.7k
More information about location
1001+ employees
Company mission
To leverage the power of AI to elevate humans and supercharge work, moving business forever forward.
Role
Who you are
- 10+ years’ experience deploying large, sophisticated Cloud SaaS ERP (HCM & Fins) solutions at a project and program manager level
- 2+ years direct experience with a cloud-native HR or Finance software (such as Workday, SuccessFactors, NetSuite, or a similar product) as an implementation leader, business function owner, hands-on configuration resource, or workmate
- 8+ years of developing and maintaining C-level relationships resulting in successful partnerships and strategic alignment
- Excellent stakeholder management skills, including the ability to identify key stakeholders, understand their needs, and effectively communicate and engage with them to build strong relationships and achieve organizational objectives, are vital
- Ability to empower and lead a matrixed team of individuals at multiple levels within an organization
- Ability to manage and prioritize multiple customers’ demands balancing customer satisfaction with revenue and profitability targets
- Have a dedication to continuous improvement in the way we serve our customers
- Proven ability to develop and implement effective account strategies focused on building strong client relationships, identifying growth opportunities, and driving customer retention and revenue, is essential
- Strong customer insights skills, with the ability to analyze customer data, identify trends, and provide actionable recommendations to improve customer satisfaction and inform business strategies, are highly valued
- Exceptional relationship management skills are crucial, with a focus on building and maintaining strong relationships with clients, partners, and colleagues to foster collaboration, loyalty, and a positive work environment
- Ability to travel 30%
What the job involves
- Workday's Managing Partner practice focuses on stewarding subscribers of our Workday Success Plan offering in North America
- We seek to serve our customers with relevant industry stories, practical ways to realize value from Workday's technology, and crafting peer networks for learning
- The Managing Partner is responsible for the overall success of an assigned group of deploying and production customers
- The role orchestrates the development and maintenance of executive relationships, takes accountability for the successful deployment of the Workday solution, positions additional value into a customer portfolio, ensures customers consume the components of their Success Plan, and encourages an effective reference motion
- These outcomes are accomplished in collaboration with internal sales, consulting, and product teams
- Success is measured on customer satisfaction, management objectives, subscription revenue retention, & subscription revenue growth
- Advocate for assigned customers across Workday
- Orchestrate resources to fulfill Workday’s obligations
- Promote a remarkable experience that smooths future renewals
- Collaborate with workmates to position additional value available through in-subscription adoption, additional subscription products, or activation of offerings from our platform ecosystem
- Develop and sustain customer executive relationships
- Maintain accurate contact records of customer interactions in CRM software
- Collaborate with the extended Sales team to develop and realize an account plan for each assigned customer
- Engage the appropriate workmates to support account planning, feature adoption, and ecosystem activation strategies
- Serve on and actively participate in customer steering committee meetings
- Provide direction and support to a customer's implementation team especially as it relates to scope, budget, timeline and critical deployment issues
- Receive concerns from customer executives and coordinate workmates to resolve the situation
- Work with a customer to drive steady adoption of Workday's innovation by matching new features and products to relevant business outcomes
- Drive customer self-sufficiency by ensuring a customer understands how to engage with Workday's Customer Experience organization and use the features of their Success Plan
- Seek customer stories and champions who will speak with prospective customers
- Collaborate with other workmates in the Managing Partner practice around the world to advance the tools and techniques that produce a remarkable customer experience
Our take
Workday is a cloud-based software vendor that provides management of workforces and finances. The company uses a single database for workforce management and financial management to offer integration and optimize business intelligence across companies. It has added to the packages and tools it offers over the years, providing analytic options that allow companies to combine third-party data with information collected by Workday.
The company has also grown through acquisitions and partnerships to broaden its capabilities.. Most recently, in 2025 it purchases Sana, an AI-driven enterprise knowledge and learning platform, to create a "new front door for work". This acquisition allows Workday to integrate Sana's AI-powered search, agents, and learning capabilities with its own data and workflows, allowing employees to access information, automate tasks, and complete their day entirely within Workday.
Through a combination of strategic acquisitions and in-house development, WOrkday has built a comprehensive suite of HR, financial, and enterprise tools. By focusing on innovation and AI-driven workflows, the company continues to push productivity and decision-making for organizations worldwide. Building on this track record, Workday is very much positioned for even more growth, reinforcing its status as a leader in shaping the future of work.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Oct 2011
$85m
SERIES F
Apr 2009
$75m
SERIES E
Total funding: $215.3m
Company HQ
Pleasanton, CA
Leadership
Aneel Bhusri
(Co-Founder & Executive Chair)Annel began his career at Morgan Stanley as a Corporate Finance Analyst. He then spent nearly 6 years at PeopleSoft as a Senior VP before co-founding Workday in 2005, where he has served as the CEO ever since.
Carl Eschenbach
(CEO)Carl joined Workday in 2022 as Co-CEO, becoming CEO in 2024. He has also been a Partner at Sequoia Capital since 2016. Previously, he spent 14 years at VMware as President and COO and 3 years at Inktomi Corporation as the VP of North America Sales.
Peter Bailis
(CTO)Prior to joining Workday in 2025, People was a VP of Engineering at Google. He also previously founded Sisu Data, where he served as the CEO for over 5 years.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 96 more jobs at Workday