Technical Program Manager, Harvey
Incident Response
$150.9-226.3k
+ equity + bonus
Domain-specific AI for legal and professional services
Be an early applicant
Domain-specific AI for legal and professional services
501-1000 employees
Be an early applicant
$150.9-226.3k
+ equity + bonus
501-1000 employees
Company mission
To help professionals develop expertise, faster.
Role
Who you are
- 5+ years of experience in incident management, technical program management, or a related coordination-heavy role within a software or security organization
- Demonstrated ability to lead cross-functional teams through high-pressure situations with composure, clarity, and strong interpersonal judgment
- Sufficient technical depth to understand distributed systems, cloud infrastructure, and security concepts at a level that enables effective triage and stakeholder translation
- Exceptional organizational skills — able to manage multiple concurrent workstreams, track dependencies, and drive accountability without direct authority
- Experience building incident response or operational programs from scratch, including defining processes, documentation, and success metrics in ambiguous environments
- High emotional intelligence and the communication skills to operate credibly with engineers, executives, legal counsel, and external stakeholders alike
What the job involves
- The Incident Response Technical Program Manager is a senior cross-functional operator who will lead Harvey's response to security and reliability incidents, coordinating across engineering, security, and business teams under pressure
- You will join the Detection & Response function within Harvey's Information Security organization, whose mission is to detect, contain, and remediate threats to the platform that serves the world's leading law firms and enterprises
- This role defines the standard for how Harvey runs and learns from incidents — building the coordination playbooks, communication protocols, and post-incident remediation programs that close structural gaps
- As the first dedicated incident response program hire, you will partner directly with security engineering, product, and executive leadership to shape a function from the ground up
- This is a rare opportunity to build the incident management discipline at one of the fastest-growing AI companies, with meaningful influence over how a high-trust platform protects its most sensitive customer data
- Own end-to-end coordination of security and reliability incidents — from initial triage through resolution — ensuring clear roles, rapid decision-making, and structured communication across engineering, security, legal, and customer-facing teams
- Design and implement incident management processes, runbooks, and escalation frameworks that scale with Harvey's growth and reflect the realities of operating AI-native SaaS infrastructure
- Lead post-incident reviews and drive remediation programs to completion, tracking follow-up items across teams and holding stakeholders accountable to timelines
- Build and maintain incident readiness — including tabletop exercises, on-call coordination improvements, and tooling for real-time situational awareness
- Serve as the communication hub during active incidents, translating technical status into clear updates for executives, legal, and customer success without losing fidelity
Our take
The explosive popularity of generative AI tools has seen specialized solutions popping up for all kinds of industries. Hoping to help supercharge efficiency and productivity for legal teams, Harvey supplies generative AI that can assist with documentation, as well as aid research and optimize workflows.
Via natural language instructions, Harvey helps draft and analyze legal documents. It can also answer complex questions across large document sets, or even handle research queries that cover multiple domains in legal, regulatory and tax.
Its ability to support legal practitioners as if it's another member of the team is what makes Harvey particularly interesting. This approach has seen the company raise substantial funding, reaching Unicorn status in 2024. Funds are now being used to expand to new geographies, grow headcount and further collect and curate data to train more “domain-specific” AI models.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 10 rounds)
Mar 2026
$200m
LATE VC
Oct 2025
$59m
GROWTH EQUITY VC
Total funding: $1.2bn
Company HQ
Financial District, San Francisco, CA
Leadership
Winston Weinberg
(Co-Founder & CEO)Graduated with a Juris Doctor from the USC Gould School of Law, then spent 1 year as an Associate at O'Melveny & Myers before founding Harvey.
Gabe Pereyra
(Co-Founder & President)Previously worked as a Research Scientist at Meta and DeepMind. Also spent a year as a Brain Resident at Google.
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