Director of Community, HoneyBook
$155-175k
+ Offers Equity
Business management platform for Independents
Open for applications
Business management platform for Independents
201-500 employees
Open for applications
$155-175k
+ Offers Equity
201-500 employees
Company mission
To make it easier to run an independent business and live a life filled with passion and purpose.
Role
Who you are
- We know experience comes in many forms - some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually curious environment and have relevant experience, we encourage you to apply
- 8+ years in community management or community marketing, with at least 2 years in a senior IC or team lead role
- Proven track record building and scaling high-engagement digital and in-person communities at a SAAS or SMB brand, moving customers from passive to participant to advocate
- Experience designing and running live programming — meetups, workshops, activations — with the rigor to make it repeatable, not one-off
- Strong program design instincts: you build with measurement in mind
- Excellent communicator, clear in writing, persuasive in presentations, effective with both executives and members
- Hands-on fluency with AI tools (Claude, ChatGPT, or similar) and a proactive approach to integrating them into daily workflow
- Growth mindset and ownership instinct. No project is beneath you; no problem is someone else's to solve
- Familiarity with data infrastructure (CRM connections, Snowflake, LLM indexing) and a track record of partnering with technical teams to build it
- Experience building programs that connect community engagement directly to product adoption metrics and top of funnel growth
- Deep affinity for small business owners: photographers, event planners, designers, consultants, and other creative professionals
What the job involves
- The best community managers don't just grow communities, they love the people in them
- We're looking for a senior community leader who is as energized by a great member conversation as they are by a retention metric
- You'll run programs, build relationships, and manage the ecosystem that turns our 100,000+ members into a thriving community of small business owners, driving engagement, advocacy, and connection
- You are deeply at home in digital communities: you know how to grow them, spot the members ready to become evangelists, and build an education and content engine that compounds over time, showing up in search, in LLMs, and in the research prospects are doing online
- You're equally comfortable bringing community to life in person — running product-focused meetups, workshops, and activations that turn digital relationships into real ones
- You'll inherit active programs with the space and mandate to build on what exists and bring new ideas to life focusing on community engagement and growth, product adoption, and top of funnel
- Own the business outcomes for the community, defining what success looks like, setting metrics and holding yourself accountable to them
- Own and grow our core digital community platform, driving daily engagement, conversation quality, knowledge sharing, and meaningful peer-to-peer interaction
- Serve as community moderator and cultural leader: facilitate discussions, surface great member content, and run product-focused activations that bring the community together online and in person
- Develop strategies to convert active members into brand evangelists through recognition programs that spotlight community leaders
- Own the community LLM discoverability strategy ensuring community content is structured, indexed, and surfaced in AI-powered search results, so HoneyBook members and prospects find peer proof wherever they're looking
- Build and maintain strong relationships with members, understanding their business needs, product pain points, and what makes them stay
- Raise the bar around you: mentor peers and collaborators, be the domain expert for community strategy across the company, and actively shape how HoneyBook thinks about and invests in community
Our take
The self-employed sector is growing quickly, with freelancers now comprising a third of America's workforce. HoneyBook addresses the challenges faced by solo entrepreneurs by offering an all-in-one platform for client communication, invoicing, and booking. it charges a subscription fee and a 3% fee for online transactions.
While competitors like Taver, 17hats, HubSpot Sales Hub, and Calendly offer similar services, HoneyBook stands out by providing an all-in-one platform where users can generate invoices and accept payments seamlessly. This has earned the trust of service providers across the US and Canada, with HoneyBook facilitating over $9B in business bookings.
With the freelance economy in the US projected to encompass 50% of the workforce by 2027, HoneyBook, a unicorn company, is well-positioned for continued growth and success.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Nov 2021
$250m
SERIES E
May 2021
$155m
SERIES D
Total funding: $498m
Company benefits
- Medical insurance: We've got you and your family covered - from head to toe
- Parental leave: Welcome in parenthood with paid leave and quality time to spend with your family
- Open PTO: Take a break, hit reset, and come back refreshed
- Equity: Enjoy equity and retirement plans
- Wellness & development budget: Health mind, health body, and health career - it's all possible
- Hybrid workspace: Get office camaraderie or enjoy the flexibility to work wherever you work best
Company HQ
China Basin, San Francisco, CA
Leadership
Dror Shimoni
(Co-Founder & CTO)Worked as a Software Developer for companies including IDE, Matrix, AlSeek, ITG, and Semantinet.
Naama Alon
(Co-Founder)Studied Engineering, Design, and Art at Shankar. Worked as a UX Designer at RED-ID.
Oz Alon
(Co-Founder & CEO)Studied Law & Business at The Interdisciplinary Centre. Interned at Yehuda Raveh & Co. Owner of Backy Bar Ltd.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 1 more job at HoneyBook