Senior Benefits Analyst, Airbnb
$111-130k
More information about location
Community marketplace for holiday accomodation
Be an early applicant
Community marketplace for holiday accomodation
1001+ employees
Be an early applicant
$111-130k
More information about location
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- Bachelor's degree or equivalent experience
- Minimum four years of experience supporting health and welfare programs for a company with a global workforce
- Strong organizational, multi-tasking, project management and analytical skills and the ability to liaise with all levels of the organization
- Strong team player willing to coach and mentor more junior team members
- Excellent verbal and written communication and interpersonal skills and customer service
- Ability to work with highly confidential information
- Demonstrates diligence, strong initiative and is self-managed
- Intellectually curious and exhibits strong critical thinking and problem-solving skills
- Experience with benefits administration in mergers and acquisitions a plus
- Proficiency with HR systems, preferably Workday, Jira, and Excel
- Experience working in teams, with an aptitude for learning and sharing knowledge with others
- Passionate about providing our employees with a stellar benefits experience during every step of their lifecycle
- Thrives in a fast-paced, high growth environment
What the job involves
- The Senior Benefits Analyst is part of our Employee Experience team, tasked with some of the company’s most important goals: supporting employees, as well as preserving and driving Airbnb’s amazing culture
- We work hard, but every day we get to work with amazing people and help create the best community in the world
- As a Senior Benefits Analyst, you will be responsible for supporting the management of Airbnb’s medical, dental, vision, life, and disability programs for the US
- You will assist in reviewing the design and implementation of benefit programs, communicating with benefit program vendors and managing vendor relationships, developing and interpreting benefit plan policies, analyzing market data for benefit program competitiveness, and ensuring compliance of benefit programs
- You will be a critical part of the open enrollment process for the US
- You will be part of the Benefits team within Total Rewards, and report to the Senior Benefits Manager of the Americas
- You will also work closely with Benefit Program managers and cross functional teams
- Provide benefits related guidance and support to employees through their lifecycle (i.e. onboarding, enrollment changes, life events, program changes, offboarding)
- Serve as the principal point of contact for employee inquiries and escalations from the Service Desk and independently respond to such inquiries by analyzing and interpreting various benefit plan policies to arrive at recommended responses
- Develop and conduct presentations to help educate new hires and employees about benefit programs
- Design and create communication materials with the team, including compliance documents (5500s, SPDs, SARs), open enrollment communications, and benefit policy changes
- Develop workflows, business processes, and perform testing of Workday and other data systems to support vendor changes, benefit program changes, and employee enrollment windows
- Compile, analyze and develop reports of basic benefit data information for purposes of strategic planning and program evaluation
- Create and maintain standard operating procedures/business processes for operational team to execute
- Support the tracking of health and welfare costs, budgeting and trends including creating requisitions for purchase orders and processing invoices
- Assist with research related to benefit program benchmarking and competitiveness, including developing data and reports to be used to benchmark Airbnb benefit programs; and analyzing benchmarking results together with program managers to develop benefit program recommendations
- Ensure compliance of benefit processes and policies
- Act as point of contact for benefit vendors and partners to ensure benefit program delivery
- Participate in the review and evaluation of benefit vendors to ensure best in class service and performance
- Review and audit benefits bills for accuracy and to ensure timely payment. Correspond with vendors and internal accounts payable and finance team to resolve discrepancies
- Work on special global benefits administration and projects as needed
- Assist with audits to ensure accuracy of data in reports and data transmissions to third party vendors; collaborate with business systems counterparts for assessment and correction of discrepancies
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company HQ
Showplace Square, San Francisco, CA
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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