Business Partner Analyst, Stripe

• If you are incessantly curious, a believer in driving action through data, and eager to dive into a quickly-growing company, we want to hear from you
• 5+ years of prior experience in analytical and strategic roles
• Outstanding analytical ability, expert in SQL, dashboarding, and understanding of data relationships
• Outstanding communication, presentation skills & senior stakeholder management skills
• Expertise working cross-functionally and with globally distributed teams to drive business and operational goals using data
• Ability to connect the big picture to minute details, toggling between them to set and operationalize strategy

Desirable

• In this role, you’ll have an opportunity to drive and enable business performance by delivering observability and insights for our complex Scaled Operations ecosystem. The ultimate objective is to improve the quality of our services and make our operations more efficient by driving highly analytical projects
• You’ll work cross-functionally with Operations and Enablement teams in tasks such as building key data sources, enabling our self-serve reporting strategy, conducting analysis and communicating findings to technical and non-technical stakeholders
• Metrics & Insights: Wrangle large, highly complex datasets using SQL to create actionable insights and become the data expert for your business area. Develop metrics and large-scale dashboards to track the health of our internal operations. Perform analyses (using SQL & other analytical tools/languages), identify trends, conduct research, build models, all to deliver objective, critical insights that can inform leadership of opportunities, risks, and strategic priorities
• Communicate: Create narratives and documents that tell the story of your business area to influence Operations and Enablement team decision making
• Stakeholder management: Influence and drive cross-functional change by partnering with stakeholders across a wide internal network of globally distributed teams, including Operations, Quality & Training, Workforce Management, Finance & Strategy, Data Science, and more
• Strategic Initiatives: Own end-to-end delivery of strategic, analytical projects that require scoping, defining metrics / success, and delivering reporting to track program health
• Planning: Help support in goal setting, strategy and planning rhythms across partner teams