Senior Partner Operations Strategist, Mercury
$121.5-168.7k
Salary dependent on location + Equity
Banking services for startups
Open for applications
Banking services for startups
501-1000 employees
Open for applications
$121.5-168.7k
Salary dependent on location + Equity
501-1000 employees
Company mission
To make scaling tech companies simpler with a personalized banking stack for startups, and power the next generation of companies that will shape the American industry.
Role
Who you are
- Have 7+ years of experience in financial services or banking operations, with at least 3 years supporting bank partnerships
- Feel confident building relationships and being the operational go-to for our bank partners
- Have strong organizational skills and an eye for detail
- Be highly collaborative and innately tuned in to partner expectations
- Hold a high-quality bar for your work and those around you
- Consistently exercise empathy
- Stay calm and collected while working on ten things at once
- Exercise creativity while working within difficult constraints
- Have a strong product sense and technical inclination to liaise with internal and external teams
- Communicate ideas clearly across teams
- Be comfortable owning time-sensitive reporting deliverables and deadlines, and working seamlessly with internal contributors to exceed the expectations of our banking partners
- Be motivated to leverage tools and processes to automate as much of your job as possible
What the job involves
- As a Partner Operations Strategist, you will work to keep our network of banking and payment partners running like a well-oiled machine
- This will include a mix of day-to-day communication, process design and execution, as well as long-term strategic relationship building
- Internally, you’ll work across many of our teams, like Risk, Compliance, and Legal - owning the coordination efforts to maintain our regular partner reporting, approvals, and change management procedures
- You’ll be the connection between our product teams and external banking partners, advocating for the most efficient collaboration possible and removing roadblocks so our designers and engineers can build with the freedom to dream big
- You’ll deliver magic to our bank partners and, in turn, our customers by making sure even the smallest details of our partnership operate efficiently, so we can continue to expand our products and services
- Secure, reliable, thoughtful, and (perhaps) magical is how a user should describe banking* on Mercury
- *Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC
- Your job is to build and maintain a framework that ensures our partnerships and programs can live up to this description
- Run the bank partner operations processes that keep Mercury running smoothly - coordinating monthly reporting, submitting change management requests, and leading new vendor due diligence
- Support day-to-day relationship management with Mercury’s bank partners
- Help build the knowledge base for how our partnerships work and a framework for our internal teams to support new feature development
- Onboard and train Mercury employees on any external tools or dashboards they need to work with partners
- Work with risk and compliance to create reporting and feedback processes that can scale
- Work with engineering and product to launch features and grow existing programs
- Get exposure to a ton of teams at Mercury - working with everyone from Audit to Product Managers
- Help our partnerships team strategically grow Mercury’s network of financial relationships and deepen already existing programs
Our take
Frustrated by the archaic, fee-laden banking services offered to entrepreneurs, the founders of Mercury set out to create a better solution. They envisioned a platform that was dynamic, tech-driven, and free from unnecessary fees.
Mercury delivers on this vision by automating business payment processes, offering FDIC-insured accounts, and providing full API access, empowering entrepreneurs with greater control and efficiency. This approach stands in stark contrast to traditional startup banking, which often burdens young businesses with high fees and limited functionality.
By prioritizing user experience and offering a free service tier, Mercury has attracted over 100,000 businesses and achieved a $1B valuation in 2021. As a rising unicorn in the stagnant world of startup banking, mercury is poised for continued growth, constantly adding new features and expanding its team to further disrupt the industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
50% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2025
$300m
SERIES C
Jul 2021
$120m
SERIES B
Total funding: $450.9m
Company benefits
- Health, dental, & vision
- 12+ weeks of paid parental leave
- $600 USD custom WFH equipment setup
- Unlimited vacation policy (with a mandatory minimum)
- Retirement matching up to 4% of base salary (401k/RRSP)
- Paid 6-week sabbatical after the 5-year mark
- Annual $1K USD learning & development budget
- Unlimited book budget
- Weekly $100 USD food budget
- Monthly $100 USD wellness budget
- Monthly $50 USD cellphone reimbursement
- Pet-friendly offices with free tea & lunch
Company HQ
SoMa, San Francisco, CA
Leadership
Jason Zhang
(COO)Studied Biology at Stanford before spending over 4 years at Heyzap in Business Development.
Immad Akhund
(CEO)Graduated from the University of Cambridge, then worked as a Software Developer at Aquila and Bloomberg. Also founded Clickpass and Heyzap, and was a Part-time Partner at Y Combinator.
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