Staff Product Designer, Jobber
Fintech
CA$169.2-228.9k
+ Stock options
Job tracking and customer management software for home service businesses
Open for applications
Job tracking and customer management software for home service businesses
1001+ employees
Open for applications
CA$169.2-228.9k
+ Stock options
1001+ employees
Company mission
To help home service professionals around the world win.
Role
Who you are
- Have 7+ years of product design experience with a portfolio showcasing polished, impactful user experiences for web or mobile SaaS products
- Demonstrate mastery of design tools (Figma, Figjam, pencil-and-paper, etc.) and the ability to choose the right tool for the task
- Be curious and proactive in addressing customer pain points, finding innovative solutions, and learning from failures to improve
- Embrace ambiguity as an opportunity
- Possess expert visual and interaction design skills that are reflected in your portfolio
- A coach and role model for other designers, working through them to elevate quality across the product group
- Balance long-term vision with the ability to deliver incremental value
- Be a clear communicator who can explain the impact of your work, design rationale, and trade-offs
- Excel in collaboration with top-tier communication skills — written, verbal, and visual
What the job involves
- Our Product Design team turns sketchbook ideas into impactful user experiences
- By balancing UI, UX, research, and content design, we shape all parts of the user's experience
- In this role, you’ll take (and uncover) user and business problems and turn them into polished interfaces and amazing experiences
- You’ll report to a Design Manager focused on challenging you, developing your skills, and helping you grow further in your career!
- This role will sit within our Fintech team, which is a critical part of Jobber
- The Fintech team is responsible for empowering small business owners with the ability to both understand, manage and control their financial positions
- Through the use of insights, scalable integrated financial opportunities and tools - we aim to provide flexible, effortless experiences to meet the needs of our customers and their teams
- As the lead designer in Fintech, you will work across the Fintech product group, partner with other leads to drive strategy, and own product craft and quality
- As an instrumental part of the larger Product Development team, our Product Designers work closely with Product Managers and Engineers to achieve goals for our business and our users. Product Design at Jobber is decentralized, meaning you’ll work in tandem with a set group of Engineers and Product Managers. This group is central to the success of Jobber — focused on creating software that delivers value to tens of thousands of people around the world!
- Drive high-impact design projects from concept to delivery, ensuring quality, consistency, and innovative solutions across all touchpoints
- Work closely with Product, Engineering, and Data teams to understand customer needs, identify opportunities, and align on long-term vision and short-term goals
- Define and drive the UX strategy for your product area, breaking down complex challenges into scalable, thoughtful solutions that align with business and customer needs
- Mentor and support other designers, fostering a culture of growth, collaboration, and continuous improvement through feedback and knowledge sharing
- Champion customer-centric design thinking and advocate for exceptional UX throughout the product development lifecycle
Our take
For businesses that sell home services, it can be difficult keeping up with paperwork, scheduling appointments, and chasing payments, especially when their teams are small. Jobber delivers a comprehensive toolbox to keep track of all these aspects, so that small business owners can concentrate on more important things like serving their customers and building their brand.
Jobber was founded in 2011, initially to help a friend who owned a small painting business. The founders quickly discovered that what they were building could help many more owners across a number of industries, going on to launch the product which is now used by over 300,000 home service professionals in over 60 countries.
What makes Jobber stand out is that it collects all the vital parts of running a home services business into one place, removing the burden of keeping track of multiple sources of information. The company has seen significant funding which it has invested in R&D and growing its customer base, and boasts four consecutive years on The Globe and Mail's Canada's Top Growing Companies List.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2023
$100m
SERIES D
Jan 2021
$60m
GROWTH EQUITY VC
Total funding: $185.8m
Company HQ
Downtown, Edmonton, AB
Leadership
Sam Pillar
(Co-Founder & CEO)Prior to co-founding Jobber in 2011, Sam was a Freelance Software Developer at Cardboard Creative and a Business Analyst/Management Consultant at CGI.
Forrest Zeisler
(Co-Founder & CTO)Experienced Developer, with a degree in Engineering from the University of Alberta.
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