Scaled Creator Growth Manager, Patreon
Contract
Compensation: $75 per hour + equity
Funding platform for creatives
Job no longer available
Funding platform for creatives
1001+ employees
Job no longer available
Compensation: $75 per hour + equity
1001+ employees
Company mission
To put creators in control of their work and their futures by strengthening the bond between them and their communities.
Role
Who you are
- Experience in creator success, account management, partnerships, or a similar role where you've helped individuals grow their creative work or businesses
- A clear framework for deciding which creators to prioritize; you can identify who's ready to grow and explain your reasoning
- Demonstrated consulting skills: you listen actively, ask clarifying questions, and deliver recommendations that are specific and actionable
- Comfortable operating without a defined inbound queue - you independently identify and prioritize your own outreach opportunities
- Able to work directly with platform data to surface patterns and growth opportunities, without requiring dedicated analyst support
- Communicates complex product or strategy concepts in plain, accessible language that feels actionable to creators
- Invested in creator outcomes - you come to every consultation prepared and follow through on commitments
- If you're excited about a role but your past experience doesn't match with every bullet point outlined above, we strongly encourage you to apply anyway
Desirable
- You're a creator yourself, or have worked directly inside a creator's team or business
- Experience specifically with podcast or video creator communities
- Experience with high-volume proactive outreach and a feel for what makes outreach land
- Familiarity with Salesforce, Looker, or similar CRM/data tools
What the job involves
- The Scaled Creator team is responsible for the growth and success of Patreon's largest and most active creator segments. We sit within the broader Creator Success organization and work closely with Product, Marketing, and Data to make sure creators at every stage feel supported, informed, and set up to grow
- As a Scaled Creator Growth Manager, your focus is entirely on 1:1 growth: identifying which Mid-Market Creators on platform are most primed to break through, proactively reaching out to them, and delivering high-quality consultations that help them earn more and build stronger communities
- This isn't reactive support. You're the one deciding who gets a conversation, when, and why — which means you need a clear framework for identifying creator potential, deep knowledge of the Patreon product, and the ability to show up to every consultation genuinely prepared to move the needle
Our take
Creatives face two major struggles in the online space: getting eyes (or ears) on their work, and getting paid for it. Patreon was founded to solve both problems with a platform that would provide a space for creators to host and promote their work, and offer supporters a way to show their support through a regular paid subscription.
Patreon has been a leader in the content subscription space since its founding, but recently has come under pressure from newer rivals such as Substack and Ko-fi. It has maintained its position by shifting its focus from being primarily a marketplace for supporters to find creatives that interest them to being a toolbox for content creators to promote their work. While the site's creatives value this approach it remains to be seen whether Patreon will be able to return to the growth it was enjoying in previous years.
Despite the inroads made by competitors and a troubling global economic outlook making finances tougher for content creators and their supporters, Patreon is still a leader in its space, with over 250,000 active creators having made $3.5B through the platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Apr 2021
$155m
SERIES F
Sep 2020
$90m
SERIES E
Total funding: $352.1m
Company benefits
- Health Coverage: Medical, dental, and vision plans are available to our US employees and their dependents. Our plans have a nationwide network and we also cover a primary care concierge membership.
- Balance & Wellness: We offer a generous Flexible Time Off policy, in addition to days throughout the year where everyone takes the same day off to recharge our batteries. Employees and their dependents also have access to therapy, coaching, and Employee Assistance Programs services.
- Family Planning: We provide 20 weeks of paid parental leave, fertility, adoption, and surrogacy benefits, as well as an annual stipend for new additions to your families (including pets!).
- Lifestyle & Learning: You’ll have stipends to fund your personal lifestyle and to support your favorite creators on Patreon, as well as an annual stipend for learning and development.
- Hybrid Work: Our offices are in San Francisco, New York, and Porto. Plus, we have more teammates working remotely around the world.
- Financial Support: We offer employer matching for our retirement plans and Health Savings Account (HSA), as well as access to 1:1 financial guidance with a Certified Financial Planner.
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Conte
(Co-Founder & CEO)Graduated from Stanford with a degree in Music. Created musical content on Youtube as Pomplamoose before founding Patreon.
Sam Yam
(Co-Founder, CTO & President)Worked in Analytics and Engineering roles at Yahoo, Ning and Loopt. Previously founded mobile advertising company AdWhirl, which was acquired by Google.
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