Principal Account Manager, Amazon

• Bachelor's degree or equivalent
• 10+ years of cloud sales experience to enterprise customers

Desirable

• The Principal Account Manager is responsible for creating and executing the account strategy, and leading the extended team so the customer achieves its growth targets, thereby AWS achieving increased levels of revenue and service growth
• In addition to being a customer, the ISVs partner with AWS on Go-To-Market programs, and our respective sales teams work together in the field
• The Principal Account Manager will work closely with the AWS Partner Team to ensure they are developing programs that are aligned with the ISV Customers strategy
• It is critical that the Principal Account Manager has an extensive track record of building and nurturing senior level relationships with complex customers, has a hands-on approach to developing new opportunities, public cloud technical acumen, and has led a large team of extended resources
• The Principal Account Manager is responsible for teaming with all aspects of the customer’s organization
• This includes C-level executives, engineering, IT/operations, partner org, and sales
• Skills required to build relationships across an account include creative systems thinking
• Visioning and executing via collaboration with an extended team to address all ISV customer's needs
• The Account Manager is responsible for selling at the most senior (C-level) within the account and implementing a broad strategy for earning customer acceptance and AWS service implementation
• The Account Manager works collaboratively with all appropriate AWS resources (Executives, Partner, Support, Solution Architect) to support customer interests, and will understand how to strongly advocate for customer and balance that with AWS business needs
• This includes dotted line responsibility for partnership and technical collaboration
• Drive adoption of AWS’ full suite of services into a portfolio of Strategic ISV customers
• Exceed annual revenue and design win targets
• Drive levers for growth of the business: inclusive of Account Plans, GTM programs to drive adoption of our ISV partners’ products, working closely with marketing and the partner teams
• Build and motivate a team of high performing sales professionals
• Engage and direct functional teams such as demand generation curate a healthy sales pipeline
• Collaborate with partners to oversee enablement trainings and account prospecting workshops
• In partnership with Sales Ops, manage all operational aspects of the business; SFDC, etc
• Develop long-term strategic relationships with AWS Executives and Partner management teams
• Embrace and drive the Amazon culture; lead through our Leadership Principles
• Increase and foster very high customer satisfaction
• In normal business times there will be moderate travel