Technical Product Manager, Toast
Platforms and Infrastructure
Point of sale and management system for restaurants
Be an early applicant
Point of sale and management system for restaurants
1001+ employees
Be an early applicant
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- 2+ years of experience as a Technical Product Manager
- Basic understanding of APIs and integration technologies
- Familiarity with building and managing scalable systems
- Ability to translate user needs into clear and concise requirements
- Good communication, collaboration, and stakeholder management skills
- A passion for building innovative and user-friendly platforms
- Familiarity with Agile development methodologies
Desirable
- Experience with AWS cloud services and infrastructure
- Knowledge of data privacy and security regulations
What the job involves
- As a Technical Product Manager, Platforms & Infrastructure, you will play a vital role in supporting the development and execution of critical platforms that power Toast’s business
- You will contribute to defining internal technical roadmaps and assist in driving the strategy for key infrastructure areas
- Develop and articulate clear product visions, strategies, and roadmaps
- Conduct in-depth market research, customer analysis, and competitive analysis to identify opportunities and unmet needs
- Translate complex technical requirements into detailed product specifications and user stories
- Prioritize and manage the product backlog, aligning with business objectives and strategic goals
- Collaborate effectively with engineering, design, and other cross-functional teams to deliver high-quality solutions
- Define and track key performance indicators (KPIs) to measure product success and impact
- Stay informed about industry trends and emerging technologies in the platform and infrastructure space
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fenway–Kenmore, Boston, MA
Leadership
Steve Fredette
(President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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