Account Executive, Tidio
B2B SaaS, EU based
AI-powered customer service platform
Job no longer available
AI-powered customer service platform
101-200 employees
Job no longer available
101-200 employees
Company mission
To help small and medium businesses grow by giving them access to a top-notch AI-driven tool.
Role
Who you are
- Have professional experience (min. 3 years ) in a SaaS Account Executive role selling to various industries and sectors
- Have a proven track record of success in fast-paced, high-volume sales as well as experience handling larger upmarket opportunities and a strong emphasis on outbound sales strategies
- Feel passionate about sharing knowledge and participating in improving processes by creating sales playbooks
- Have experience in selling to US-based clients
- Are ready to cover ET/Central/PDT time in the US along with some clients based in Europe
- Have native or close to native English skills ( a high-level proficiency)
- Ability to build mutually beneficial relationships
- Are familiar with Hubspot, Totango, Gong, or similar platforms
What the job involves
- We are looking for another Account Executive to join our international team, which currently includes both Inbound and Outbound professionals: SDRs, AEs, and a Sales Operations Manager
- In this role, you will have the opportunity to significantly contribute to shaping our sales processes and sharing your expertise with team members
- We are looking for someone with a pioneering spirit who excels in outbound sales and has a proven track record in the Midmarket & Enterprise sector
- By joining us, you will play a crucial role in driving our global expansion and influencing the future of our sales initiatives. If you have a passion for sales and a knack for innovation, we encourage you to apply and become a key part of our growth journey
- Identify and pursue new business opportunities through outbound sales efforts
- Close deals with a focus on the net revenue added each month
- Be involved in creating processes, playbooks, and best practices for our outbound efforts
- Serve core clients of Tidio with a focus on North America but also Europe or Latam
- Manage upsells in collaboration with the customer success managers
- Create relationships with our top clients and new sign-ups
- Create impactful email and outreach campaigns for your book of business
Application process
- We will study your CV - if it meets our expectations, you will be asked to record a 2-minute intro video and fill out a short questionnaire
- Online interview with a Recruiter
- First evaluation Interview
- Work sample - to get to know your skills better in a more practical way
- Final interview with a Hiring Manager
- Offer and fireworks!
Our take
The events of the past few years have seen customer service requests shoot up, proving overwhelming for small-to-medium sized businesses. Tidio offers an all-in-one platform for customer service enquiries, leveraging live chat apps and AI-powered chatbots to scale customer service operations without the needed for added staff.
There are a number of customer service automation platforms, but Tidio stands out for its simple implementation and structure. Users can integrate Tidio with third-party services, like email providers or Facebook, enabling teams to manage customer enquiries from a shared inbox, streamlining communication.
With the company finding that its chatbots and sales generation features have positively impacted revenue, its no surprise that demand is high (Tidio has already secured over 500 million unique users.) It is a well-funded and popular company, which sets it up nicely for future success as it moves to scale operations and expand market reach.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Flexible work - work from home, one of our offices, or a company-supported coworking space
- Min. 26 days off
- Annual salary review
- Individual work equipment
- Premium medical insurance
- Sport & wellness budget
- Development budget
- Tech guilds where you can discuss the latest news in your field
- Buddy program
- Referral program
- Free English classes
- Apple discounts
- Tidio Camp in summer, Winter parties, regular team get-togethers… we always try to make room for fun!
Company HQ
Śródmieście-Północ, Szczecin, West Pomeranian Voivodeship
Leadership
Marcin Wiktor
(Co-Founder)Co-founded Tidio in 2013 after receiving a Master's Degree in Political Economy and Financial Analysis from the University of Gdansk.
Titus Golas
(Co-Founder & CEO)Co-founded Tidio in 2013 and was listed as one of Forbes 30 under 30 four years in a row.
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