Director of Software Development, Aisera
$175-250k
Office located in Palo Alto, CA
AI-driven workplace automation software
Job no longer available
AI-driven workplace automation software
201-500 employees
Job no longer available
$175-250k
Office located in Palo Alto, CA
201-500 employees
Company mission
To help users with greater self-service by automating common to complex actions and tasks.
Role
Who you are
- The ideal candidate has expertise in Agentic/Gen AI, SaaS platforms, cloud technologies, and software engineering best practices
- 12+ years of experience in software development, with at least 5+ years in leadership role
- Proven ability to scale engineering teams and drive execution in fast-paced environments
- Strong experience in cloud computing (AWS, Azure, GCP), Gen AI/Agentic AI and enterprise SaaS
- Proficiency in modern programming languages (Java, Python etc.)
- Deep understanding of microservices, containerization (Docker/Kubernetes)
- Understanding of relational databases as well as NoSQL data stores
- Experience in Agile development, CI/CD, incident management, and DevOps best practices
- Strong decision-making, problem-solving, and communication skills
- Bachelor’s or Master’s degree in Computer science, Engineering, or related field
Desirable
- Startup experience
- Enterprise SaaS experience
- Experience with machine learning and AI applications
What the job involves
- We are seeking an experienced Director of Software Development to lead and scale our engineering team
- This leader will drive the design, development, and deployment of our Agentic AI application platform while ensuring high performance, security, and scalability
- Define and execute the software development strategy aligned with Aisera’s business goals
- Oversee the development and deployment of scalable, secure, and Gen AI based enterprise SaaS solutions
- Drive architectural decisions, ensuring reliability, maintainability, and efficiency
- Lead, mentor, and grow a high-performing team of software engineers, architects, and developers
- Own end-to-end software development processes, ensuring high-quality and timely product releases
- Implement Agile, DevOps, and CI/CD best practices to optimize development workflows
- Collaborate with Product Management, Data Science, and Customer Success teams to align development with business needs
- Establish and track KPIs for software performance, scalability, and customer experience
- Ensure adherence to security, compliance, and industry best practices
- Optimize system performance, reliability, and cost efficiency
- Foster a culture of innovation, collaboration, and technical excellence
- Stay ahead of emerging technologies in Agentic AI, cloud computing, and security
Application process
- This role is based out of our Palo Alto, CA office, and an Onsite interview is required as part of the process (with some flexibility to WFH)
Our take
Aisera is an intelligent process automation platform startup that automates tasks, actions, and workflows for customers using AI tech. Thus providing its users with cost-cutting opportunities, while boosting productivity.
With the increased interest in AI solutions, plenty of competitors are vying for a position in the lucrative and expanding workflow automation market. From startups like WorkFusion, and strong contender UiPath, to larger giants like Microsoft and IBM, Aisera is under pressure to distinguish itself. However, as it is the world's first AI-driven EX and CX service platform, the company has seen an unprecedented 300% YOY growth.
Aisera counts on a 75 million strong user base, including big-name enterprise clients like Zoom, McAfee, and Autodesk. This demonstrable success in helping large companies accommodate growth without compromising on customer service will prove vital in winning significant market share. Its accelerated focus on strategic partnerships, which currently include the likes of Microsoft, Salesforce, and Slack, and further product development is likely to see Aisera continue gaining momentum.
Freddie
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2022
$90m
SERIES D
Apr 2021
$40m
SERIES C
Total funding: $218.5m
Company benefits
- Stock options
- Remote work friendly
- Medical, dental, and vision plans
- $1000 as a one-time home office upgrade
- Employee and Customer referral programs to participate in the success
Company HQ
Alviso, San Jose, CA
Leadership
Muddu Sudhakar
(CEO)Before co-founding Aisera, Muddu worked as CEO for Caspida, Cetas, Kazeon, Sanera and Rio Design. He holds a PhD in Computer Science from the University of California and owns more than 40 patents.
Christos Tryfonas
(Chief Architect)Before co-founding Aisera, Christos founded and was CTO of Caspida, a cyber-security company. He has also co-founded Cetas, a cloud analytics company, and Kazeon Systems.
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