Product Engineer, Community Phone
$100-160k
Landline phone service company
Job no longer available
Landline phone service company
21-100 employees
Job no longer available
$100-160k
21-100 employees
Company mission
To build a different kind of landline phone service company.
Role
Who you are
- Experienced with 6+ years of engineering experience
- Well-versed across the stack from using Typescript to Python and Go
- Collaborative and enjoy working with multiple teams
- An Excellent Communicator with native or close to-native English skills
- Results-driven and enjoy a fast-paced environment. Startup experience is necessary
- Passionate About Learning open to new domains or technology; you're willing to dive into documentation/videos, talk to your teammates, and experiment to become well-versed
What the job involves
- As our Product Engineer, you will be a key leader on our engineering team
- You will focus on scaling our product so we’re in a position to support 100,000+ customers
- You will grow to become an owner of one or two high-level outcomes (e.g. reducing support tickets, app usage and growth, phone service availability)
- Participate in designing the best product for our customers, being an active voice in the decision of what to build and why, rather than receiving already-polished tickets
- Follow best practices, including accompanying (nearly) every PR with tests
- Build, and deploy features end-to-end making a significant impact on our company goals and our product
- Own key product metrics, like % of customers who take a certain action within the app
- Support your team by participating in thoughtful code reviews and feedback sessions
Our take
Community Phone offers a simple landline phone service for families and business without requiring internet. Powered by the company’s landline base, connecting landline phones to cell towers in the area, customers access unlimited local and long distance calls in the U.S that work during power outages.
Revolutionising the traditional landline, Community Phone has built a cloud phone system that runs inside of landlines and therefore grants customers full control over how to use the phone, such as enabling them to transfer the landline number onto a mobile phone or have calls ring on multiple phones at the same time. Its services are trusted in over 5,000 homes and businesses, including Dunkin’ Donuts, Starbucks. Wells Fargo, KFC and 7-Eleven.
The company is gradually getting closer to its goal of giving customers the best telecommunications experience in the U.S. It has received investment from Thiel Fellowship, Canaan and Accel as well as landing a place on the Y Combinator. In 2023, Community Phone expanded into California at a time when traditional telephone network providers such as AT&T and Cox Optimum are switching from traditional copper wire to fiber optics, which risks leaving those without internet coverage in the dust.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (2 rounds)
Mar 2019
$0.2m
SEED
Sep 2018
$0.1m
SEED
Total funding: $0.3m
Company benefits
- Equity compensation - For many of our roles, employees get to own Community Phone
- Fully remote work - We are an internationally distributed team, working from home.
- Unlimited PTO - We offer unlimited PTO to our salaried employees!
- International retreats - An awesome chance for our international team to get to know each other
- Meals gifted by employees to employees - Employees congratulate each other on amazing work by gifting meals and other prizes
Company values
- Curiosity - We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles
- Efficiency in everything - Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values
- Bias Toward Action - We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers
- Transparency - We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders. (EG the ego of a manager holds nothing compared to the chance that we might discover something new for our customers or some new solution to a hard problem.)
- Founder Mindset - We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we're able to achieve our goals and create exceptional products
- Caring Mentality - We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment
Company HQ
Lower Allston, Boston, MA
Articles
Leadership
James Graham
(CEO)Previously co-founded Eggplay and Caffeine Software, acting here as CEO. Experience as Mobile Engineering Lead for Find & Form, Wed Developer for Sugarsnap, and as a Warehouse Worker for TJM Innovations.
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