Complex Claims Specialist, Coalition

• 3+ years of experience handling cyber claims and litigation. Preferred background in:
• Handling wider financial lines claims, including D&O, E&O
• Handling European cyber incidents
• Bachelor’s Degree (Bac + 3) or equivalent work experience
• A university diploma in Insurance Law or Insurance Management is preferred but not mandatory (Bac +4 / Bac +5 or equivalent)
• Language skills: Fluent in French & English is required
• Demonstrated experience to work as part of a team, interact with others, meet goals, and successfully perform in a fast-paced and changing work environment
• Excellent communication skills and ability to provide interactive experience with clients, colleagues and stakeholders
• Team-oriented with aptitude to excel in a collegial environment but also able to work proactively and independently

Desirable

• Coalition is seeking an experienced and highly motivated Cyber Claims Counsel (M/W) - Responsable sinistres cyber (H/F), with strong expertise in insurance and cyber incident coverage, to join its fast-moving and growing international team
• The Claims team at Coalition stands out for its outstanding customer service and deep expertise in handling cyber claims for its insureds. As a team, we focus on partnering with our clients to resolve cyber incidents quickly and find practical, business-focused solutions to cyber risk
• As we continue to grow, we are seeking an experienced Claims professional to join our cyber claims team, with responsibility for handling complex Cyber policies
• You will also support the underwriting team and coordinate with a range of external partners, including breach counsel, defense counsel, and coverage counsel, on behalf of Coalition and its partner carrier, Allianz
• Handle the intake of cyber incidents, including the coordination of breach counsel, forensic investigators and other external partners
• Evaluate the full portfolio of claims in France
• Ensure timely posting and recommend appropriate and accurate reserves in line with Coalition and partner carrier guidelines
• Handle complex and litigated claims, including third party liability arising from security failures or data breaches
• Maintain accurate file documentation/information in our claims system
• Assess liability, quantum and coverage on claims, and clearly document your analysis, strategy and decisions in our claims system
• Intelligently guide and monitor third-party service providers, including quality of work, strategy and spend
• Maintain and develop relationships with brokers, insured stakeholders and key partners in the French market
• Identify and pursue settlement opportunities that achieve effective outcomes
• Work closely with counsel and other stakeholders to coordinate defense strategy and drive timely resolution of claims
• Provide data and insights to underwriters
• Support business development by contributing to marketing, client presentations and sales discussions
• Liaise with partner carriers
• Lead client engagement activities, including cyber incident preparedness and tabletop exercises, whether delivered directly by Coalition or our partners
• Ensure the global claims team is aware of specific claims handling requirements and market practices in France as well as other EEA countries, as Coalition expands its geographical footprint