Chief Information Officer, Capital.com
+ Performance-based annual bonus
Trading platform & app
Open for applications
Trading platform & app
501-1000 employees
Open for applications
+ Performance-based annual bonus
501-1000 employees
Company mission
To make the world of finance more accessible, engaging and useful.
Role
Who you are
- The ideal candidate will have extensive experience in a fast-paced, regulated financial environment and a strong understanding of the complexities faced by CFD brokers
- Experience: 10+ years of experience in senior IT leadership, ideally within a regulated financial services environment. Experience within the CFD, brokerage, or trading sectors is highly desirable
- Education: Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related field. Relevant certifications such as CISSP, CISM, ITIL, or PRINCE2 are preferred
- Regulatory Knowledge: Strong understanding of regulatory frameworks in financial services, particularly MiFID II, GDPR, and other relevant financial regulations applicable to the European Union, UK and other jurisdictions in which we operate. Experience navigating compliance within regulated fintech environments
- Technical Expertise: Expertise in IT infrastructure, cloud technologies (AWS experience highly preferred), cybersecurity, VoIP technology, resilience, productivity tools (incl. gSuite, Slack, Jira), identity and access management (Okta), and various endpoint devices (Mac, Windows, Unix). Proficiency in overseeing scalable platforms and managing technological risks associated with fast-paced trading environments
- Leadership: A proven track record in leading and managing diverse, geographically dispersed IT teams, with the ability to deliver complex technology projects on time and within budget
- Communication Skills: Excellent interpersonal and communication skills. Ability to convey complex technical ideas to non-technical stakeholders, including senior leadership and regulators
- Problem-Solving: Strategic and forward-thinking with robust problem-solving capabilities. Able to anticipate and mitigate risks, making proactive decisions to ensure the business’s long-term resilience and growth
What the job involves
- Capital.com is seeking a highly experienced and strategic Chief Information Officer (CIO) to oversee and manage the company’s information technology strategy and infrastructure
- This pivotal role will report directly to the COO and will be responsible for ensuring that the company’s technology operations align with its regulatory obligations, business objectives, and future growth plans
- IT Strategy & Leadership: Develop and execute a forward-thinking IT strategy that supports business growth, regulatory compliance, and operational efficiency. Ensure alignment with overall corporate objectives and financial industry regulations
- IT Operations & Service Management: Oversee the company’s IT operations, including the management of a 24/7 operations centre and service desk to ensure continuous availability and performance of critical systems and infrastructure. Lead key service management functions such as incident, change, problem, and asset management, ensuring efficient resolution of issues and minimization of downtime
- Regulatory Compliance: Ensure the highest levels of data protection and IT system integrity, meeting the requirements of financial authorities in all of our jurisdictions. Collaborate closely with compliance and cybersecurity teams to safeguard customer data and meet stringent regulatory obligations. Ensure that IT systems are audit-ready and compliant with regulatory standards across jurisdictions
- Infrastructure Management: Lead the design, implementation, and maintenance of scalable IT infrastructure and resilient networks, both on prem and cloud, to meet the demands of a 24/7 financial services environment
- Digital Transformation & Innovation: Spearhead initiatives to modernise and innovate the company’s technology stack, enhancing customer and employee experiences, improving operational efficiencies, and ensuring a competitive edge in the fintech landscape
- Vendor & Stakeholder Management: Cultivate and manage relationships with critical technology partners, vendors, and internal stakeholders. Negotiate contracts, drive performance, build and maintain exit plans, and ensure service levels meet the company’s needs
- Team Leadership & Development: Build, lead, and mentor a high-performing IT team. Foster a culture of collaboration, continuous improvement, and technical excellence. Champion staff development, ensuring the team remains at the cutting edge of innovation
- Disaster Recovery & Business Continuity: Establish and maintain comprehensive disaster recovery and business continuity plans, ensuring the company’s readiness to handle crises without disruption to operations or customer services
- Budget & Asset Management: Manage the IT budget and drive IT asset management practices, ensuring efficient allocation of resources and investments in technology that drive business value while
- Employee Technology Experience: Ensure that all employees have the necessary tools, support, and technology to perform their roles effectively by overseeing IT helpdesk services and workplace technology solutions. Manage the deployment and maintenance of hardware, software, and communication tools across all global offices. Lead the build-out and optimization of office technology infrastructure, ensuring seamless collaboration, productivity, and a consistent employee experience across diverse locations worldwide
Salary benchmarks
Our take
Historically, the wealth-building opportunities afforded by investment have been reserved for those who already have money to spare, but Capital.com is working to change this. The company supplies a trading platform for everyday people to access trading opportunities and training resources, harnessing the power of technology to do so.
Founded in 2016, Capital.com is now a global company, boasting year-on-year growth since it was launched. Its platform gives users access to over 3,700 markets for investing directly in global stocks and ETFs, or trade derivatives across the world. Focused on removing the barriers of entry for trading, the company supplies 24/7 customer service, on top of learning tools such as rolling news feeds, access to a demo account, and a YouTube channel.
Capital.com is one of Europe’s fastest-growing investment-trading platforms and aims to continue its expansion whilst solidifying current operations. With an active and growing user base, that continued to grow despite a downturn in the market in 2022, the company is poised to maintain its successes into the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-3% employee growth in 12 months
Company
Funding (1 round)
Jul 2017
$25m
SERIES A
Total funding: $25m
Company benefits
- Private health insurance
- Virtual GP
- Hybrid working
- Option to work abroad (up to 30 days a year)
- Local gym discounts
- Enhanced pension
- Volunteering days
- Hybrid working
- New office in Westminster, London
- Subsidised eye care
- Bereavement support
- Enhanced family leave
- Season ticket loan and cycle to work scheme
Company values
- Care: Building strong relationships is at the core of what we do. We want those who value others
- Be Clear: Whether it’s interacting with clients or colleagues, being able to get your message across clearly is essential
- Be Bold: Making a new product means venturing into the unknown. We need those who can take risks, make assertive decisions, and solve problems
- Explore And Discover: Change requires new ideas, and we want those who enjoy experimenting and learning about new things
- Move Fast: We like to move quickly, and managing time effectively is key to getting work done
- Focus On Outcomes: We focus on the final result, celebrating successes, and learning from failures
Company HQ
Ιστορικό Κέντρο, Λεμεσός, Λεμεσός
Articles
Leadership
Viktor Prokopenya
(Founder)Also founded Currency.com, VP Capital, exp(capital, and Viaden Media, where they were CEO.
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