Content Partnerships Manager, Roku
Auditing & Payouts
More information about location
Convenient and affordable TV streaming players
Open for applications
Convenient and affordable TV streaming players
1001+ employees
Open for applications
More information about location
1001+ employees
Company mission
To provide its users with a more convenient and cost effective way of watching the programs they love.
Role
Who you are
- The ideal candidate will be highly organized, detail-oriented, and possess strong problem-solving skills to manage various operational tasks related to payouts, accounting, and reporting
- Experience: 7+ years of experience in payouts, accounting, or financial operations; prior experience with partner management, rights management systems and troubleshooting payment systems is a plus
- Skills: Strong proficiency in Salesforce, Excel and AirTable, experience with financial systems, and understanding of wire transfers and ACH processes. Familiarity with tools like JIRA is preferred
- Problem Solving: Ability to identify and resolve complex issues in a timely and effective manner, especially in situations where multiple systems and partners are involved
- Detail-Oriented: Strong attention to detail and a focus on accuracy, especially when handling large datasets or complex financial reports
- Communication: Excellent verbal and written communication skills, with the ability to interact with both internal teams and external partners
- Project Management: Ability to handle multiple tasks and priorities simultaneously while ensuring deadlines are met and high-quality work is delivered
What the job involves
- The Payouts and Accounting Manager will oversee the smooth processing of Content Partner payouts, resolve payment inquiries, and manage the title reporting and disbursement process
- This role requires close collaboration with internal teams, third-party partners, and external vendors to ensure that payouts are accurate, timely, and compliant
- Manage Payout Process End to End: Review and update content payout reports to ensure business payment models, metadata, and territory information is accurate for 300+ partners; lead title report review ensuring correct entity assignments, adjustments and upstream issues (e.g., exceptions or title changes) are addressed
- Reporting Distribution: Ensure the successful and timely delivery of payout reports and payments to all partners on a regular basis
- Tracking and Internal Reporting of Payouts: Maintenance of databases that include but are not limited to payout amounts and distribution information
- Troubleshoot Wires: Work with partners and cross functional teams (ex. Accounts Payable) to address issues with wire payments that fail to deliver
- Partner Support & Troubleshooting: Address post-payout inquiries from partners around discrepancies or issues following payout disbursement
- Ongoing Report Review: Analyze and troubleshoot exceptions ensuring data aligns across multiple systems and tooling (ex. Salesforce, NetSuite, rights management tooling, proprietary Roku systems), this includes handling large sets of data (e.g., 20M+ exceptions)
- Partner Support: Assist partners with completing necessary steps for tax and banking verification for payouts, providing guidance and troubleshooting any issues during the process. This includes handling partner inquiries, managing vendor relationships, and working through multi-week resolution processes
- Perform other tasks, projects, and responsibilities as assigned by leadership
Our take
According to Nielsen data, the average streamer spends over seven minutes searching for something to watch. Streaming services use customers' viewing history to make suggestions, but these are limited to programs licensed for that particular service.
Roku provides an integrated streaming service that offers TV channels, movies and third-party streaming services, resulting in an all-in-one streaming platform. The service can be accessed through a variety of customized subscription packages and fees.
Roku stands out in the streaming industry by bringing many competitors together in one package. The startup provides further innovative services such as a weekly TV series named 'Roku Recommends' which uses first-party data to recommend essential viewing to users. Alongside funding filmmakers through its "Change Makers Program", Roku also acquired its own original library of shows through its acquisition of now-defunct Quibi's library in 2021. After successful collaborations with TCL and Hisense, the first in-house "Roku Television" was released in 2023, further exemplifying the streaming company's wider ambitions in the media sector.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2016
$45.5m
LATE VC
Nov 2015
$45.5m
SERIES H
Total funding: $247.8m
Company benefits
- Medical, wellness and financial benefits
- Unlimited paid time off policy
- Work from home opportunities
- Free snacks and access to the company fitness center
Company HQ
Newhall, San Jose, CA
Leadership
Anthony Wood
(CEO)Studied Engineering at Texas A&M before founding their first company in 1986. They held VP roles at both Adobe and Netflix.
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